# Zumiez — Keep us in your pocket

> Mobile app for a clothing retailer offering store chat, rewards, and personalized shopping. (iPhone/iPad app by Zumiez Inc..)

- Source: https://appshunter.io/ios/app/zumiez/id1163863113 (this page in markdown: same URL + `.md`)
- Developer: [Zumiez Inc.](https://appshunter.io/developer/1163863112)
- Category: Lifestyle
- Price: Free
- Rating: 4.10/5 from 5,154 App Store ratings · 342 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 90 MB
- Languages: American English
- Released: 2016-10-17
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zumiez/id1163863113/reviews.md

## What is Zumiez?

Keep us in your pocket and take Zumiez with you everywhere you go! Select your favorite Zumiez store and chat with the employees that work at your local Zumiez. The Zumiez app is the easiest way to get Stash points and access to exclusive one-of-a-kind rewards, limited edition merchandise, and once-in-a-lifetime experiences from your favorite brands in The Zumiez Stash.

Shop a personalized, customizable feed of brands and products picked just for you. The more you use the Zumiez App and give feedback, the more it evolves to be custom to what you want to see! The Zumiez App is the easiest way to stay connected to Zumiez.
 
1. Chat with your local Zumiez employees
2. Earn points every time you check-in at a Zumiez store
3. Shop a personalized feed of brands and products just for you
4. Redeem and access rewards we know you’ll love
5. Easily manage your points
6. Help us continue to evolve the app: by reacting to products and rewards, answering questions and by sending feedback.
7. Scan and enter receipts for points
8. Quick access to zumiez.com, our customer care team, find a store and search jobs
9. Why are you still reading this? You should just download this app already! Its Free!

## Key features

- Chat with local store employees
- Earn Stash points
- Access exclusive rewards
- Shop personalized product feed
- Manage points easily
- Scan receipts for points

## Chart rankings

- #160 in Top Free · Lifestyle (US App Store)

## What do users think of Zumiez?

Overall sentiment: negative

**Pros**

- 💕 Favorite store
- 👍 Great workers and environment
- 🎉 Coolest store
- ❤️ Love Zumiez

**Cons**

- 🐛 Login doesn't work
- 🐛 App doesn't work
- 🐛 Can't log in or create account
- 🐛 Errors and glitches
- 🐛 Unable to redeem points
- 🐛 Logging out issues
- 🐛 Crashes and freezes

**Commonly reported bugs**

- Constant login issues
- Unable to add items to cart
- Crashing on launch
- Incorrect birthday information
- Pending points never getting credited

**Most requested features**

- Add search functionality
- Improve shopping cart and favorites
- Integrate more store features into the app
- Provide better visibility on new product drops
- Streamline login and account management

## Recent user reviews (10 of 342)

All indexed reviews: https://appshunter.io/ios/app/zumiez/id1163863113/reviews.md

### 5/5 — Loop d’Loop

*2026-08-12*

The app has a Swiss cheese effect, took some screen shots… redirects to website, which references local store within driving distance, at which they are actively “signing you up” for an account which doesn’t exist when I log into the app. App tells me to enter a password, yet provides no active keyboard.  Picked out a couple of things I liked when I was in the store. Have the catalogue to peruse more. Awaiting said $100 for today. Cheers!

### 1/5 — Can’t login

*2026-07-30, version 3.18.7*

The app doesn’t work at all and you can’t login.

### 1/5 — Login issues

*2026-07-30, version 3.18.7*

Keeps saying try again can not get stash ID

### 1/5 — Scam app

*2026-07-28, version 3.18.7*

Can’t logg in dumb app don’t waste your time.

### 1/5 — login never works

*2026-07-26, version 3.18.7*

ive been trying to login to this app for like two years and it always gives the same error

### 3/5 — Points update

*2026-07-24, version 3.18.7*

I like that we are able to earn points but I wish we could have more option how to spend them . We should be able to use points to get free decks grips or skate accessories depending on how many points we have . Maybe even use points to get half off on a skateboard set up with just the deck and board . Maybe in the feature points will have more use to them

### 1/5 — Can't sign in

*2026-07-24, version 3.18.7*

No matter what I do, I can't sign into the app. It either says invalid username or password, or it says cannot get stash ID from user defaults.

### 1/5 — Broken

*2026-07-19, version 3.18.5*

App doesn’t let me sign in no matter what. Even made a new account and I’m on a new phone now too and it still won’t work. Only the website works but it would be easier if this issue could be fixed. Have had issues with the app bugging before but now it’s completely unusable.

### 1/5 — Can’t even use the app

*2026-07-19, version 3.18.5*

I would love to rate the app if I could use it but you can only use the app if you sign in or create an account but every time I have tried to do either it just keeps giving me error notices…i wanted to check an order I placed and possibly look at more items but I couldn’t.

### 1/5 — Didn’t work

*2026-07-15, version 3.18.5*

Right when I was trying to buy something, the app crashed so I couldn’t get it.

## Frequently asked questions about Zumiez

### What does the Zumiez app do?

The app allows you to stay connected with your local Zumiez store, chat with employees, earn Stash points, and access exclusive rewards and merchandise. You can also shop a personalized feed of brands and products.

### How can I earn points with the app?

You can earn points by checking into a Zumiez store, scanning and entering receipts, and by providing feedback to help evolve the app. The more you engage, the more points you can accumulate.

### Is the Zumiez app free to download?

Yes, the app is free to download and use. There are no upfront costs associated with getting the application on your mobile device.

### What kind of rewards can I get?

You can access exclusive one-of-a-kind rewards, limited edition merchandise, and once-in-a-lifetime experiences from your favorite brands through The Zumiez Stash. These are tied to the points you earn.

### Can I shop for products through the app?

Yes, the app features a personalized and customizable feed of brands and products selected specifically for you. The more you use the app and provide feedback, the more tailored your shopping experience becomes.

## Version history (last 5 releases)

### 3.18.9 — 2026-08-26

Improvements & bug fixes.

### 3.18.8 — 2026-08-13

Improvements & bug fixes.

### 3.18.7 — 2026-07-22

Improvements & bug fixes.

### 3.18.6 — 2026-07-21

Improvements & bug fixes.

### 3.18.5 — 2026-07-14

Improvements & bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*