# Zumiez — user reviews > 342 indexed App Store user reviews of Zumiez by Zumiez Inc., rated 4.10/5 from 5,154 ratings. - Source: https://appshunter.io/ios/app/zumiez/id1163863113/reviews - App overview in markdown: https://appshunter.io/ios/app/zumiez/id1163863113.md - Rating breakdown: 5★ 3,553 · 4★ 481 · 3★ 183 · 2★ 152 · 1★ 785 ## What do users think of Zumiez? Overall sentiment: negative **Pros** - 💕 Favorite store - 👍 Great workers and environment - 🎉 Coolest store - ❤️ Love Zumiez **Cons** - 🐛 Login doesn't work - 🐛 App doesn't work - 🐛 Can't log in or create account - 🐛 Errors and glitches - 🐛 Unable to redeem points - 🐛 Logging out issues - 🐛 Crashes and freezes **Commonly reported bugs** - Constant login issues - Unable to add items to cart - Crashing on launch - Incorrect birthday information - Pending points never getting credited **Most requested features** - Add search functionality - Improve shopping cart and favorites - Integrate more store features into the app - Provide better visibility on new product drops - Streamline login and account management ## Newest reviews (18 of 342) ### 3/5 — Points update *2026-07-24, version 3.18.7* I like that we are able to earn points but I wish we could have more option how to spend them . We should be able to use points to get free decks grips or skate accessories depending on how many points we have . Maybe even use points to get half off on a skateboard set up with just the deck and board . Maybe in the feature points will have more use to them ### 1/5 — Trash *2026-07-15, version 3.18.5* The app is literally trash the website doesn’t work ### 2/5 — Shah *2026-07-14, version 3.18.4* Was good up until 7 months ago when the app logged me out and whenever I logged in it just told me that something was wrong with the app ### 1/5 — Won’t let me login. I have almost 100,000 points. *2026-07-13, version 3.18.2* Can’t use my points cause it won’t let me log into the app. It says there’s something wrong with it every time I try. ### 1/5 — Sign in issues *2026-07-12, version 3.18.2* The app makes me finish putting in demographic questions and then when I hit submit, it says “Mobile is required” but there’s no field to enter my phone number. Insane that I have to enter that info just to browse anyway ### 1/5 — Login issues *2026-07-11, version 3.18.2* It doesn’t let me log in through the app keeps saying having issues on zumiez side and hopefully can fix this bug i love shopping on there but would rather shop through the app than the website. ### 1/5 — Overall *2026-07-09, version 3.18.2* This app is great, it was all the cool and cute clothes I would want to have. But the delivery is terrible. I ordered some clothes for next day delivery which costs about $20. Bucks his was yesterday, and not only have I not received it I still have no sign that it will be coming tomorrow. I expect my refund for the $20 I spent on the next day delivery charge. ### 1/5 — Can’t login *2026-07-07, version 3.18.2* I’ve been trying for over a year now to login. Every time I try I always get the same screen saying something got tangled up on their end. ### 1/5 — boooooooo 👎 *2026-07-07, version 3.18.2* this app stinks dude its not letting me log in ### 1/5 — Fix the App *2026-07-04, version 3.18.2* App is asking for mobile number. Where do I input my mobile number? Hey app devs. Stop vibe coding and fix the app ### 1/5 — mobile phone error? *2026-07-03, version 3.18.2* App keeps saying "mobile phone is a required value" during setup. There is no field to put the phone number into. Completely un-useable from that point forward. ### 1/5 — App issue *2026-07-01, version 3.18.2* Login does not work. I’ve been trying for months. ### 1/5 — Can’t even sign in *2026-07-01, version 3.18.2* App is broken everytime you try to sign in an error pops up it’s been like that for weeks ### 1/5 — App don’t work *2026-06-29, version 3.18.2* I cant log into and I haven’t been able to log in for a while ### 1/5 — won’t work *2026-06-28, version 3.18.2* it won’t let me log into my account, it tells me “oops something tangled on our side” everytime i try so i can’t even see my stash points 😢 ### 1/5 — Fix your app, doesn’t let anyone log in *2026-06-27, version 3.18.2* The app won’t let you log in at all, tells u to try again later it’s been a month I waited to try again and it just doesn’t work, starting to think they are doing this so they wont allow you to redeem points since you can only do it off the app and not through the web browser. ### 1/5 — Can’t log in *2026-06-25, version 3.18.2* Every time I log in it gives me an error ### 1/5 — One Year, Still Cannot Access Account *2026-06-25, version 3.18.2* I’ve been receiving an error message for the past year when trying to access my account. I’ve periodically redownloaded and ensured I have the most updated version. Extremely frustrating. I wish this would get resolved. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login *2026-07-30, version 3.18.7* The app doesn’t work at all and you can’t login. ### 1/5 — Login issues *2026-07-30, version 3.18.7* Keeps saying try again can not get stash ID ### 1/5 — Scam app *2026-07-28, version 3.18.7* Can’t logg in dumb app don’t waste your time. ### 1/5 — login never works *2026-07-26, version 3.18.7* ive been trying to login to this app for like two years and it always gives the same error ### 1/5 — Can't sign in *2026-07-24, version 3.18.7* No matter what I do, I can't sign into the app. It either says invalid username or password, or it says cannot get stash ID from user defaults. ### 1/5 — Broken *2026-07-19, version 3.18.5* App doesn’t let me sign in no matter what. Even made a new account and I’m on a new phone now too and it still won’t work. Only the website works but it would be easier if this issue could be fixed. Have had issues with the app bugging before but now it’s completely unusable. ### 1/5 — Can’t even use the app *2026-07-19, version 3.18.5* I would love to rate the app if I could use it but you can only use the app if you sign in or create an account but every time I have tried to do either it just keeps giving me error notices…i wanted to check an order I placed and possibly look at more items but I couldn’t. ### 1/5 — Didn’t work *2026-07-15, version 3.18.5* Right when I was trying to buy something, the app crashed so I couldn’t get it. ### 1/5 — Scam tactics *2026-07-15, version 3.18.5* For over a week they have been marketing the “Pokemon G Shock” as a “in app” and in store thing. The day it drops they signed me out of my account (after I had added the watch to my bag), and prevented me from signing back in. Once it was sold out they updated their main website (not app) that it was in store only. Just a scam-y way to get people to download your app. ### 1/5 — Waste of time *2026-07-15, version 3.18.5* This is why I can’t stand when small stores like this get limited releases because they aren’t equipped for it and have no idea how to handle it. Tried to get the Pokémon watch and of course app crashes immediately. And constant error messages not allowing me to log in. Trash app and store, stay in your lane and don’t do anything that’s a hot commodity ## Most praised reviews (10 highest-rated) ### 5/5 — Loop d’Loop *2026-08-12* The app has a Swiss cheese effect, took some screen shots… redirects to website, which references local store within driving distance, at which they are actively “signing you up” for an account which doesn’t exist when I log into the app. App tells me to enter a password, yet provides no active keyboard. Picked out a couple of things I liked when I was in the store. Have the catalogue to peruse more. Awaiting said $100 for today. Cheers! ### 5/5 — App and in store *2026-06-26, version 3.18.2* App is pretty good and especially if you go in store super chill staff 100% worth it ### 5/5 — It won’t let me log in *2026-05-13* I love Zumiez and the clothes they have but the app is trash. It keeps signing me out and whenever I open the app the only thing it shows is get started and when I click that I can only create an account. I don’t what to do so it would allow me to just log in. It’s up to date and I’ve deleted it and redownloaded it. PLEASE FIX ### 5/5 — I like it *2026-04-26, version 3.17.4* It’s good they added a search bar and quick website link if needed. It’s an app but better than other clothing apps cause it has give aways. ### 5/5 — I use it all the time *2026-04-25, version 3.17.4* For someone who shops at Zumiez a lot I find this app very useful ### 5/5 — I LOVEEE ZUMIEZZ.🥹🥹 *2026-04-25, version 3.17.4* I literally LOVE zumiez. They always leave me satisfied with every purchase. I have never ever left the store disappointed ( I don’t think it’s even possible to leave zumiez disappointed tbh..). But overall this is a GREAT store and they don’t disappoint you’ll always leave out with the biggest smile. ### 5/5 — Keeps improving *2026-04-22, version 3.17.4* Love the new multi-wish list feature ### 5/5 — Zumiez *2026-04-18, version 3.17.4* This app is very helpful in staying up to date ### 5/5 — Amazing app *2026-04-18, version 3.17.4* It’s a super easy to use app I love all the free things you can get with points ### 5/5 — I like it *2026-03-10, version 3.15.5* It’s good they added a search bar and quick website link if needed. It’s an app but better than other clothing apps cause it has give aways. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*