# ZUMIMALL — user reviews

> 286 indexed App Store user reviews of ZUMIMALL by zumimall, rated 4.30/5 from 2,628 ratings.

- Source: https://appshunter.io/ios/app/zumimall/id1515849509/reviews
- App overview in markdown: https://appshunter.io/ios/app/zumimall/id1515849509.md
- Rating breakdown: 5★ 1,821 · 4★ 383 · 3★ 142 · 2★ 78 · 1★ 204

## What do users think of ZUMIMALL?

Overall sentiment: neutral

**Pros**

- 🚀 Easy setup
- 📽️ Clear image quality
- 🔒 Good security features
- 💡 Useful app features
- 🔋 Long battery life

**Cons**

- 🐛 App crashes and bugs
- 🔌 Connectivity issues
- 📋 Confusing app interface
- 🔊 Poor audio quality
- 🕰️ Slow live feed

**Commonly reported bugs**

- App crashes when opening live view
- Notifications not working reliably
- SD card not recognized by app
- Time zone and daylight saving issues
- Frequent app sign-out problems

**Most requested features**

- Add dark mode option
- Improve motion detection sensitivity
- Allow longer video recording duration
- Integrate with smart home platforms
- Provide desktop/web app access

## Newest reviews (18 of 286)

### 4/5 — Good

*2026-08-21, version 6.2.0*

Just got these cameras looks good so far
Will update a couple days but easy to set up. Looks easy to install. I would recommend.

### 2/5 — Video clips are very short

*2026-07-23, version 6.1.0*

The motion’s activation, and tracking works great..but the video clips could be a little longer time savings activities to the memory disk

### 2/5 — Company changes the abilities

*2026-05-30, version 6.0.0*

I used to be able to go into the camera from the app and review SD card local storage events.

Now all of a sudden they took that ability away. So you need to remove the memory card to review it on your computer.

Pretty lame. There’s no grandfathering in. And now the camera is too long past purchase to return.

### 5/5 — Excelente compra

*2026-05-14, version 6.0.0*

Funcionan bien en exteriores e interiores no fallan mucho y el soporte técnico es muy bueno

### 5/5 — Awesome products as well as customer service

*2026-05-01, version 6.0.0*

I have owned several of ZUMIMALL cameras and just placed an order for another one.  I ordered the wrong one and contacted them immediately.  The response was quick and courteous.  I would highly recommend these products as I’ve had great luck with all I have.  Getting great customer service on top of it just makes it even better!
They also gave me a discount for being patient.

### 4/5 — Marko

*2026-04-28, version 6.0.0*

Enjoy very much

### 5/5 — Pretty damn good lil camera

*2026-04-21, version 6.0.0*

Like I said in the title, it’s a Pretty damn good lil camera

### 5/5 — Buenisimo

*2026-04-10, version 6.0.0*

Esto es grande ligas

### 5/5 — 确实酷

*2026-04-04*

使用方便功能齐全。

### 5/5 — Great Product

*2026-03-25, version 6.0.0*

Easy to set up, great quality video, app is also great, easy to use & modify things. I love your product!!! Thanks!

### 2/5 — New update made app a bad version of before

*2026-03-09, version 6.0.0*

The app and camera were great but since the new update released the app does not allow you to playback videos in case you missed it which really sucks because now you basically watch it live or the video would load for minutes and still won’t fully “download “ and won’t let you see previous videos for past alerts even on same day. Sucks that this update instead of better made the whole opposite for it.and it’s only a 2/5 because the camera itself it’s really good but the app not anymore

### 5/5 — Great camera

*2026-02-24, version 6.0.0*

The camera and the app works very well, especially with the SD card. I like that you don’t have to pay for a subscription so I may switch all of my cameras out to this type great job guys.
Just purchased the 360 degree cam and I am looking forward to installing it .

### 5/5 — ZUMIMALL

*2026-02-22, version 6.0.0*

非常好

### 5/5 — Zumimall

*2026-02-18*

Amazing project nice camera

**Developer response:** Dear valued customer, Thank you for taking the time to share your feedback with us. We appreciate your trust and support. If you have any suggestions or questions, please don't hesitate to contact our after-sales support team at [Support@zumimall.com]. Your input is valuable to us as we strive to provide the best possible service！

### 4/5 — Cosas por mejorar

*2026-02-15, version 6.0.0*

La detección de movimiento no siempre graba

### 5/5 — Great

*2026-02-06, version 6.0.0*

Great

### 5/5 — Stop forcing your storage advertising - Updated New version removes

*2026-01-22, version 6.0.0*

Updated to 5 stars:  With the latest update they have significantly reduced the advertising for on-line storage. Much improved and not intrusive on the user screen. I will continue to recommend these cameras and app. 

Original review:
Use to be great but now — Stop forcing me to see your advertisements for you on-line storage. I’m well aware you have this service and if I wanted it I would have purchased it. You keep up the advertisement and I will remove your cameras and look for something else. It is extremely annoying and not what you advertised when I purchased your cameras of which I have 6.

### 3/5 — Missing key features

*2026-01-16, version 6.0.0*

Need to allow scrubbing in landscape history viewing

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2026-08-29, version 6.2.0*

Device never connects. Older models aren’t recognized anymore.

### 1/5 — Can’t cancel subscription

*2026-05-22, version 6.0.0*

I been using those cameras for long time I got 10 of those over the 3 years period, every time one camera got bad I just got a new one and installed it, this month I was checking the app and just noticed they charged me 7 times in the same month because instead transferring subscription to the new camera they charge still for the ones I trashed, I tried to cancel through the app is impossible, at the end I have to go to my apple account and cancel the transaction from there , I won’t buy those no more , also takes forever to connect to the camera like como on I’m paying 27$ a month per camera and when I log in in says connection lost

### 1/5 — Cameras never connect now

*2026-01-03, version 5.10.1*

These cameras used to be prompt on connecting when you open them to view the feed. Now I can never get any of the three cameras I have to open.  These cameras and/or this app is pure junk.  Go with a different brand.  All three cameras went bad at the exact same time.

### 1/5 — Removing features to force cloud subscription

*2025-12-14, version 5.10.1*

Over time Zumimall has stripped out app functionality to view / organize / access video clips stored on local SD drive. It’s a scummy and obvious way to force the user to pay for a cloud subscription for video storage. Buy a brand that allows the user to control storage if you want to have secure, local video storage and not send all of your videos to Chinese databanks.

### 1/5 — Not working

*2025-12-13, version 5.10.1*

Camera not connecting it was on one day then I just woke up one morning and it would not load I have tried every possible troubleshooting tip HELP

### 1/5 — Careful hacked camera

*2025-12-12, version 5.10.1*

Someone is in control my camera i can see watch. Screen and see it move around

### 1/5 — The new version of the app is terrible

*2025-12-10, version 5.10.1*

After I updated the app 6 days ago.  Now the app kept log me out every time I tried to open the app.

### 1/5 — Stop forcing your storage advertising

*2025-11-02, version 5.9.1*

Use to be great but now — Stop forcing me to see your advertisements for you on-line storage. I’m well aware you have this service and if I wanted it I would have purchased it. You keep up the advertisement and I will remove your cameras and look for something else. It is extremely annoying and not what you advertised when I purchased your cameras of which I have 6.

### 1/5 — Not reliable to what I perceived

*2025-09-03, version 5.8.0*

The camera is not reliable to the thought I had it would be. Had an attempted break in and the camera didn’t pick them up because they were moving too fast, I thought that paying for AI would help, it did not help. I just walked past the camera in my driveway About 15 to 20 feet away and the camera has still not sent me a notification. Not reliable for more than 20 feet doesn’t pick up movement and if the car drives too fast, it doesn’t pick up the car with the AI either.

### 1/5 — Not good at all

*2025-08-20, version 5.8.0*

It wont tell you if youre offline. You have to check and get surprised that youre offline.   But if your cameras arent recording you should be notified through the app so you know to remedy the problem.  But as it stands, you could be offline all day and not even know it because you think that no notifications is because nothing is happening all to find out that you open the app and your system is down which is pointless.   A HUGE SECURITY FLAW

## Most praised reviews (10 highest-rated)

### 5/5 — Cada dia peor

*2026-09-07, version 6.2.0*

Cada dia funciona peor no me deja ver las grabadiones y manda alerta mucho despues de que alguien paso

### 5/5 — ZUMIMALL

*2026-08-30, version 6.2.0*

The Best Camera App In The World

### 5/5 — Just security wow

*2026-08-28, version 6.2.0*

We and our kids just love the system

### 5/5 — New Install

*2026-08-21, version 6.2.0*

Quick,easy& affordable

### 5/5 — I would purchase again❣️

*2026-08-19, version 6.2.0*

I’m enjoying this security camera. It’s easy to use and it was affordable. I would recommend it 👍🏽👌🏽

### 5/5 — Muy buena

*2026-08-16, version 6.2.0*

Muy buena calidad de imagines y funciones , una muy buena elección

### 5/5 — Works great

*2026-07-27, version 6.1.0*

Works as promised. Good camera.

### 5/5 — Zumimall is there when you need something

*2026-07-20, version 6.1.0*

I like that way thins are run

### 5/5 — Buena app

*2026-06-12, version 6.0.0*

Me gusta que es muy fácil de seguir los pasos para configurar , no demoras mucho tiempo . La recomiendo definitivamente.

### 5/5 — Easy installation and setup

*2026-05-16, version 6.0.0*

Great product for the price

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
