# ZUMP - (Rapido Ride) — user reviews > 53 indexed App Store user reviews of ZUMP by Zump Technologies Inc., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/zump-rapido-ride/id6477778380/reviews - App overview in markdown: https://appshunter.io/ios/app/zump-rapido-ride/id6477778380.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Is ZUMP safe? Not enough ratings yet to assess ZUMP. ## Is ZUMP legit? ZUMP - (Rapido Ride) appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for ZUMP is 65 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of ZUMP? Reviews of ZUMP are mostly positive: the Travel app is rated 5.0/5 from 1 App Store ratings. What users like most: quick and easy booking, affordable prices. Top complaints: delayed arrivals and long wait times, lack of accountability for late drivers. Summarized from real user reviews. **Pros** - 🚀 Quick and easy booking - 💰 Affordable prices - 🚗 Clean and well-maintained vehicles - 👍 Reliable and punctual service - 🙂 Polite and professional drivers **Cons** - 🕰️ Delayed arrivals and long wait times - 🔍 Lack of accountability for late drivers - 🤢 Smelly vehicles - 🔇 Poor customer service and lack of response **Commonly reported bugs** - App crashes and glitches - Mapping issues and incorrect address information **Most requested features** - Real-time tracking updates - Compensation for late arrivals - Improved driver training and accountability ## Newest reviews (10 of 53) ### 2/5 — Buggy app *2026-08-17, version 2.3.6* App still undeveloped and not maintained well. ### 5/5 — Best app *2026-03-31, version 1.0.69* Affordable price ### 5/5 — Best app *2026-03-30, version 1.0.69* Affordable, fast, and locally trusted — RapidoRide is a smart alternative for everyday rides. ### 5/5 — Affordable *2026-03-14, version 1.0.69* Best Ride Sharing platform. ### 5/5 — Affordable rides *2026-03-12, version 1.0.69* The best ride sharing app in Newfoundland and Labrador ### 2/5 — Most of the driver are rude *2026-01-26, version 1.0.69* Help center is not available to raise the issues of their customers, driver are rude and they charged me for their drivers fault! ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2025-10-18, version 1.0.66* I’ve been using RapidoRide for almost a year now, and overall, it’s been a great experience. Sometimes there are fewer cars available during busy hours, but the cars are always clean and the drivers are professional and polite. Whenever I’ve needed help or had a question, I just emailed the team, and they’ve always been super helpful and quick to respond. I really recommend RapidoRide — reliable service and great customer support! ### 5/5 — Affordable rides *2025-10-18, version 1.0.66* Great experience with Rapido! The driver was polite, arrived on time, and the ride was smooth. The taxi was clean, and the fare was reasonable. Highly recommend for quick and affordable rides! ### 1/5 — Broken App *2025-09-23, version 1.0.61* It shows wrong time estimates, once you book you are stuck and can’t cancel, drivers refuse to cancel for you. This app is a pile of broken features duct tapped together. ### 1/5 — App crashes *2025-09-18, version 1.0.60* when ever i open the app second time it always automatically log me out and when i hit log in nothing happens and i have to uninstall and install it again do something about it ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-05, version 2.3.5* Bad ### 1/5 — Worst app *2026-07-18, version 2.3.0* The tracking is broken driver is on some street in real time but app shows somewhere and can’t call can’t add stop cant do anything never use this app ### 1/5 — Disappointing *2026-07-05, version 2.2.9* Charging me for canceled rides. No way to contact support. The app is always crashing and doesn’t show the drivers location. Your drivers put that they few minutes before they actually arrive and i get charged extra for that with no way to report them. I was the biggest supporter but will never use again. ### 1/5 — Worse app *2026-07-05, version 2.2.9* Worse app I have ever used. I Ordered ride The debited me Driver I didn’t see Worse case The driver doesn’t know he has a ride And I can’t cancel because the will charge me For no rides. This is insane. ### 1/5 — DO NOT RECOMMEND *2026-06-30, version 2.2.8* I have been using this app for a while now, and the drivers in this app is very inconsistent. Highly suggest you never use this app when in a rush. It’s been a couple of times I have used app to go to work I don’t have to call a ride 30mins prior my work but every time this app shows 6mins waiting period the ride shows up 15mins later. I have been late to work consistently due to this, and they wouldn’t even refund me. So I lose money, don’t get good service and lose my dignity at my workplace. Highly Do Not Recommend. ### 1/5 — Unreliable *2026-06-11, version 2.2.5* Often faced bugs, payment issues, ride not found etc. ### 1/5 — Charged me extra and drivers are scammers *2026-05-18, version 2.0* The driver arrived at the wrong location and I was incorrectly charged a waiting fee. I tried to get assistance through the AI support in the app, but it was not functioning properly. I then contacted support by email, but they mistakenly changed my payment ID. As a result, not only was I charged additional fees, but the remaining balance in my app account is now missing as well. ### 1/5 — Doesn’t work *2026-05-18, version 2.0* The app doesn’t work on my iPhone 14 Pro. ### 1/5 — WORST TAXI APP *2026-03-31, version 1.0.69* PLEASE DO NOT DOWNLOAD THIS APP. 5 TIMES A LOT OF RIDER DONT DROP ME OFF FROM MY HOUSE CAUSE ITS ON THE MAIN ROAD ASKING IF THEY CAN DROP ME OFF AT A DIFFERENT LOCATION. A LOT OF THEM ARE VERY RUDE. ### 1/5 — Worst one *2026-03-20, version 1.0.69* Charged $17 for 1.8 km. Uber is just $10.. ## Most praised reviews (10 highest-rated) ### 5/5 — Review: very good *2026-08-26, version 2.3.7* Thank you so much for your kind review! We truly appreciate your support and are glad you’re enjoying RapidoRide. Our goal is to provide affordable, reliable service for our local community. 🚗 ### 5/5 — Review *2026-08-21, version 2.3.6* App is easy to use , fares are reasonable and the booking process is convenient. Surely use in future as well . ### 5/5 — Great Service and polite driver Jaspal Singh *2026-08-08, version 2.3.6* Since they are Rapido Jaspal Singh usually pick me up at workplace until now.He is professional and respectful driver. ### 5/5 — Great ride *2026-05-29, version 2.2.2* My driver Jaspal was great. The driver was very friendly and the car was very clean. Highly recommended. ### 5/5 — Best app for booking rides around Newfoundland *2026-05-26, version 2.1* Very convenient and reliable. Clean cars, polite drivers, and fair prices. Highly recommend!” ### 5/5 — Great *2026-05-20, version 2.0* Been using this for the past month, cheaper rates and good service overall. Better rates than uber ### 5/5 — GOAT *2026-05-17, version 2.0* THE GOAT, THE GOAT ### 5/5 — Quick Resolution and Great Customer Care *2026-05-03, version 1.2* I was really amazed at how quickly they responded to my concern. I initially reached out via email about an issue with the app, and even when I was still having trouble due to my phone, they immediately sent someone to assist me. They sent Jaspal, who carefully checked my phone, identified the cause of the problem, and resolved it right away. I truly appreciate their fast response and excellent customer service. ### 5/5 — New update: can’t get otp code *2026-05-01, version 1.1* Just got the new update. Tried to log in with my number but I never received the otp code. Double checked that I typed the number correctly and that my internet works fine. Seems like the app is buggier than before, please fix this. ### 5/5 — best affordable app *2026-04-07, version 1.0.69* best app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-08.*