# Zuper - Field Service Your Way — Field Service Management

> Field service management app for workforce, customers, and schedules. (iPhone/iPad app by Zupersoft Solutions.)

- Source: https://appshunter.io/ios/app/zuper-field-service-your-way/id1633081340 (this page in markdown: same URL + `.md`)
- Developer: [Zupersoft Solutions](https://appshunter.io/developer/1435003366)
- Category: Business
- Price: Free
- Rating: 2.90/5 from 117 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 494 MB
- Languages: American English, Croatian, Czech, Dutch, Canadian French, German (Germany), Hungarian, Indonesian, Italian, Korean and 9 more
- Released: 2023-04-16
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zuper-field-service-your-way/id1633081340/reviews.md

## What is Zuper?

Zuper provides the one-stop shop for effortlessly
managing your field workforce in the most hassle free manner from anywhere, anytime.

Zuper enables you to manage the field workforce, customers,
schedules and everything else of your business needs in a secured manner.

## Key features

- Field workforce management
- Customer management
- Schedule management
- Secure operations
- Anytime, anywhere access

## What do users think of Zuper?

Overall sentiment: mixed

**Pros**

- 🚀 Streamlined field operations
- 👍 Excellent mobile app experience
- 👍 Organized and all-in-one platform
- 👍 Responsive and helpful customer service
- 💡 Game-changer for business operations
- 💡 Innovative tools and features
- 💡 Strong offline mode functionality
- 👍 Easy to use interface
- 👍 Great for managing field teams
- 👍 Real-time field insights
- 👍 Highly customizable to business needs
- 👍 Great onboarding experience
- 👍 Efficient and effective workflow automation

**Cons**

- 🐛 Frequent crashes and instability
- 🐛 Clunky and requires too many clicks
- 🐛 UI issues and disappearing elements
- 🐛 Talk to text not working
- 🐛 Dead links in help center
- 🐛 Old layout was better for tables
- 🐛 Too many prompts and buttons
- 🐛 Updates can introduce new bugs
- 🐛 Erratic notifications
- 🐛 Onboarding challenges (language, time zone)

**Commonly reported bugs**

- App crashes frequently
- Unable to upload photos
- Talk to text feature not functional
- Help center links are dead
- UI elements disappear or don't update
- Notifications are erratic
- App is unstable and buggy

**Most requested features**

- Integrate VoIP history to jobs/clients
- Assign assets to properties

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/zuper-field-service-your-way/id1633081340/reviews.md

### 1/5 — Trash

*2026-06-04, version 5.0.4*

App is trash doesn’t let me upload any photos always crashing.

### 5/5 — That's what I expect a mobile app experience to look like

*2026-04-15*

What stands out to me with Zuper is how much stronger the mobile app experience is compared to most trade-specific software. That matters more than people realize because when the field experience is clunky or inconsistent, it becomes unpredictable how the team will actually use the software. And when usage is unpredictable, it becomes much harder to build real structure and standard operating procedures around sales, production, fulfillment, and everything in between.

I’ve spent a lot of time working inside other platforms across the trades, so I don’t say that lightly. Take the feedback for what 

Zuper stands out to me because the mobile app experience is a major step up from most trade-specific software. That matters because when the field experience is inconsistent, team adoption becomes inconsistent too. And when adoption is inconsistent, it is much harder to build structure and standard operating procedures around sales, production, fulfillment, and the rest of the customer journey.

I’ve spent a lot of time working inside software across the trades, so I don’t say that lightly. If creating a predictable operating rhythm is the goal, Zuper feels like the gold standard in roofing.

### 5/5 — Zuper is Amazing

*2026-04-09*

We have a roofing company and we signed up with ZUPER! Zuper continues to be absolutely wonderful! Everything is in one place and organized! Customer service is through the roof!

### 5/5 — Game Changer

*2026-03-20*

Will outperform any other roofing software in the market. It grows with your business !

### 1/5 — Too much bugs, support doesn’t work

*2026-03-09, version 4.0.14*

Please dont trust them. Check apps like housecall pro or jobber..

### 5/5 — Best CRM

*2025-10-17*

Zuper has completely changed how we do business, 10/10 recommend!

### 2/5 — Clunky

*2025-10-16*

The app is not the best. Too many click just click things it feels like and it pretty unstable even if you update it every day like it seems. Crashes in the middle of certain tasks and you generally have to search for some two and three times as it likes to disappear while in the middle of typing. It could be much better!

### 1/5 — Absolute garbage with no support

*2025-09-29*

Talk to text does not work. Have to manually write out all notes. When I go to settings in the app and choose Help center, it goes to a dead webpage. I guess they figure since we have to use this app for work, they don’t need to offer any support.

**Developer response:** We appreciate you sharing your experience. We understand how frustrating this must be and we’re already investigating the issue with talk-to-text. We value your patience and will make sure it’s addressed in our next update.

### 2/5 — New layout

*2025-06-06*

Old layout for tables was better where the details where on the side and you could switch between other tabs on other side

### 1/5 — FIX IT AGAIN TONY

*2025-06-05, version 3.3.62*

I was hoping this app would streamline my workflow. What I got instead was a digital dumpster fire wrapped in a user interface that looks like it was designed during a caffeine withdrawal.

## Frequently asked questions about Zuper

### What does Zuper do?

Zuper provides a comprehensive platform for managing your field workforce, customers, and schedules. It aims to be a one-stop shop for businesses with field service operations, offering a hassle-free way to manage operations from anywhere, anytime.

### What are the key features of Zuper?

Key features include managing your field workforce, handling customer information, organizing schedules, and ensuring secure operations. The app allows for anytime, anywhere access to these management tools.

### Is Zuper free to use?

Based on the provided information, the app is listed as free. There are no indications of in-app purchases or advertisements, suggesting a free model for users.

### Who is Zuper designed for?

This application is designed for businesses that have field service operations. It's ideal for companies looking to efficiently manage their mobile workforce, customer interactions, and daily schedules.

## Version history (last 5 releases)

### 5.2.7 — 2026-08-29

* Redesigned Quotes, Invoices & Proposals - A new, unified experience makes it easier to review details, edit line items, manage discounts, fees and taxes, collect payments, and present proposals.
* Multiple Discounts - Add and manage multiple named discounts on quotes, invoices, proposals, and jobs.
* Improved Photo & Attachment Handling - Photos now stay in the order you select them, with improved attachment loading and reliability.
* Improved Dashboard Appointments - See key appointment details at a glance, including time, assignee, customer, address, and job status.
* More Reliable Notifications - Notification badges now stay in sync with your unread notifications and messages.
* Improved AI Voice Checklists - Fixed an issue that prevented AI voice checklists from loading correctly.
* Various Improvements & Bug Fixes - Improved reliability and performance across quotes, invoices, proposals, jobs, attachments, and other areas of the app.

### 5.2.6 — 2026-08-27

This update expands Zuper Connect calling capabilities, introduces a faster way to save job media, and includes important reliability improvements across calling and daily workflows.

Updates
- Expanded Zuper Connect calling support
  - Added support for additional telephony configurations for making and receiving calls.
  - Supports call transfers, hold, mute, recording, and other essential calling workflows.
  - Improved call connectivity and diagnostics for a more reliable calling experience.

- New Save to Zuper experience
  - Save photos and videos directly to a Job from the iOS Share Sheet.
  - Share from Photos, Files, and other supported apps without having to open Zuper first.
  - Shared media uploads through the same reliable sync experience used within Zuper.

Important Fixes
- Improved iPad call-screen reliability to keep essential call controls accessible across rotation and Split View.
- Fixed display issues when rotating an iPad while a call is minimized.
- Fixed the Dashboard Today section not automatically refreshing to the current day's jobs when the app remains open overnight.
- Improved call stability and reliability across supported telephony configurations.
- Additional stability and performance improvements across the app.

### 5.2.5 — 2026-08-23

Keep your documents organized and your work moving smoothly. This update makes it easier to access shared PDF resources, build polished documents, and enjoy a faster, more reliable Zuper experience.

Updates
• Your PDF Library, right in Zuper
Browse and search your company's shared PDF library directly from the More menu.
Easily navigate folders and open documents whenever you need them.
• Build documents with more flexibility
Add PDF pages directly to Job Documents and Proposals.
Choose pages from your company's PDF Library or upload a PDF from your device.
Multi-page PDFs can be added as a single document for a cleaner, simpler workflow.

Fixes
• Improved call reliability when the same Zuper Connect line is signed in on multiple devices.
• Improved Job Details performance and reduced instances of freezing during navigation.
• Improved app launch performance for a faster start.
• Job Value is now displayed according to your company's settings for a more consistent experience.
• Improved reliability for long recorded calls and reduced freezing during and after calls.
• Additional performance, stability, and reliability improvements across the app.

### 5.2.4 — 2026-08-19

Work smarter, stay connected, and get more done with a smoother Zuper experience. This update brings smarter scheduling, better camera controls, easier job management, and improvements designed to make everyday field work more seamless.
Updates
• Clone Quotes and Proposals with more flexibility
Easily choose whether to create a new Quote or Proposal when cloning a Quote that originated from a Proposal.
• A better camera experience
Use the dedicated telephoto zoom option on supported iPhone models for clearer close-up shots.
Zoom controls now provide a more accurate view of your camera's actual zoom level.
• A smarter Schedule experience
Appointments now appear as individual cards at their scheduled times, making your day easier to follow.
Quickly open Appointment Details directly from the schedule.
Customize your calendar cards with an additional detail such as Priority, Customer, Task Count, Assigned To, or phone number.
Phone numbers on schedule cards can be used to quickly start a call.
All-day jobs are now clearly displayed in the All Day section.
Appointment cards are now visually distinguished for easier scanning.
• Notes
Note conversations are now labeled Replies for a clearer, more familiar experience.
• Fixes
- Fixed camera behavior on newer iPhone models to ensure the correct camera lens is selected.
- Fixed an issue where only one photo could be added when starting from an empty gallery.
- Improved Schedule accuracy so appointments and calendar dates appear on the correct day.
- Fixed proposal signing issues that could prevent completion when required selections were already satisfied.
- Improved Job Details counts and labels for clearer information at a glance.
- Fixed payment history displaying the wrong payment method in some cases.
- Improved Job Chat reliability when connectivity is still being established.
- Improved app responsiveness and reduced instances of freezing during startup and navigation.
- Additional performance, stability, and reliability improvements across the app.

### 5.2.3 — 2026-08-09

- Notes now support comments — reply in a thread with @mentions, emoji, and edit/delete, and jump straight to a reply from notifications.
- Add products from a connected supplier’s catalog directly to quotes and proposals, with branch cost prefilled.
- Roofing companies can now schedule All-Day jobs from New Job and Reschedule, with times filled from your Business Hours.
- Job Details now warns you when a job is waiting on other jobs to finish, with a tap-through list of the blockers.
- Camera: tap the pencil on the last photo to edit it instantly, without scrolling through the carousel.
- Camera: choose your video recording quality — 720p, 1080p, or 4K — with a helpful description for each.
- Camera: added a Torch light mode alongside off / auto / on.
- Proposals: add your own custom line items in the Add-ons tab, just like the Items tab.
- Field recordings are now protected — if the app is closed or crashes mid-recording, your audio is recovered and uploaded on the next launch.
- Recordings keep going when you plug in or unplug headphones, with a quick “switching audio source” indicator.
- Various fixes and performance improvements.

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## More apps by Zupersoft Solutions

- [Zuper Time](https://appshunter.io/ios/app/zuper-time/id1435003367)
- [Zuper Manager](https://appshunter.io/ios/app/zuper-manager/id1448265418)
- [Zuper Pro](https://appshunter.io/ios/app/zuper-pro/id1454027489)
- [Zuper Go](https://appshunter.io/ios/app/zuper-go/id6755789849)

All apps by Zupersoft Solutions: https://appshunter.io/developer/1435003366

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*