# Zuul Systems > Digital guest passes for gated communities, reducing wait times and improving security. (iPhone/iPad app by ZUUL SYSTEMS, LLC.) - Source: https://appshunter.io/ios/app/zuul-systems/id1438385504 (this page in markdown: same URL + `.md`) - Developer: [ZUUL SYSTEMS, LLC](https://appshunter.io/developer/1426243937) - Category: Utilities - Price: Free - Rating: 3.89/5 from 35 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 52 MB - Languages: English - Released: 2019-06-16 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zuul-systems/id1438385504/reviews.md ## What is Zuul Systems? The ZUUL Systems app allows registered users with residential access to directly send guests a pass for entry into their gated community. Advanced features allow for a significant reduction in wait time at the gate for guests, as well as improved security measures for residents. Registered guests can request a pass from residents. Create groups, favorites, and import all your contacts directly from your phone. Passes contain your pre-scanned ID, unique QR code, and ability to get directions and add a pass to calendars as a reminder. ## Key features - Send digital guest passes - Reduce gate wait times - Improve community security - Guest pass requests - Contact integration - QR code passes - Add passes to calendar ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/zuul-systems/id1438385504/reviews.md ### 5/5 — Zuul systems *2026-06-16, version 11.2.4* Adam was amazing and made the process easy than I expected. ### 1/5 — Does not deliver *2026-05-29, version 11.2.2* The app is a great idea but it rarely works right. I recently went 6 weeks with it not working at all. Now, hours of trying to fix it, I still rarely get the text type notifications. Emails come late. What I really need and want is that pop up notification with the doorbell sound so I know visitors or vendors are in property. It rarely happens. ### 1/5 — Not Intuitive and Key Features Don’t Work *2026-03-17, version 11.0.35* I recently attempted to update my pre-approved visitor list in the ZUUL Systems app and ran into a number of issues that made the process unnecessarily difficult. Specifically, I was unable to remove names from my pre-approved list. Based on the app’s own guidance, there should be horizontal menu bars or controls on the right side that allow users to edit or remove entries, but those options were not visible or accessible in my case. I also explored the notifications section, thinking that might provide a way to manage or remove pre-approvals. However, that section only displayed a log of visitor activity (dates and times) and did not allow for any editing of pre-approved entries. In an effort to resolve the issue, I deleted and reinstalled the app on my iPhone, restarted my device, and went through the full login/reset process. This included requesting a password reset and creating a new password, which added additional time and inconvenience. Unfortunately, even after completing this process, the original issue remained unresolved. This experience suggests that the app may have functional inconsistencies or usability limitations. At a minimum, the navigation is not intuitive, and key features—such as managing pre-approved visitors—are not clearly accessible or reliable. What should be a simple task ended up requiring significant time and multiple troubleshooting steps without a resolution. In my professional capacity, I work with two property management companies that oversee 20–30 communities. Feedback from both managers and homeowners indicates that this is not an isolated experience—many users report similar difficulties with the app’s functionality and ease of use. I want to emphasize that this feedback is intended to highlight a real usability concern. When routine tasks take excessive time or cannot be completed despite following all available steps, it creates frustration for homeowners and property managers alike. Over time, issues like this can influence decisions about which systems and platforms are recommended or retained. I strongly encourage your team to review the functionality of the pre-approval management feature and improve the overall user experience. Making navigation more intuitive and ensuring that core features work consistently would significantly improve user satisfaction. ### 1/5 — App not working *2026-02-13, version 11.0.35* I’m very frustrated with this app not working since late December and it’s now February why hasn’t it been fixed yet?? ### 5/5 — Great App *2026-01-05, version 11.0.35* Zuul is very convenient. It makes entry management quick, secure, and hassle-free with real-time updates and smooth performance. Customer Service is unparalleled as you receive quick support from a real person that is friendly and helpful. You only need to understand how to use your phone! Highly recommended! ### 5/5 — Andrew lucks : customer service *2025-12-08, version 11.0.35* We have not even gone online yet and I’ve had multiple problems trying to get the app correct. Every time I have contacted ZUUL they have responded timely and have helped me resolve the issues every time. I don’t think I can ask for any better service than that. ### 5/5 — Fabulous customer service *2025-10-28, version 11.0.30* Adam Lucks helped me with every question I had with an amazing, friendly patient attitude!!!! Great system and top notch customer service!!!!!!THANK YOU ADAM!!!! ### 5/5 — Support *2025-10-28, version 11.0.30* Quick response time and effective response! ### 5/5 — Service *2025-10-07, version 11.0.12* Super fast call back today after phone request. Adam helped both my husband and I fix our problems easily and with clear instructions. Nice guy and fun to work with as well! ### 5/5 — Customer service *2025-10-07, version 11.0.12* Superb service by Adam! Fixed our issue X2 in moments! Superb follow up and solutions! ## Frequently asked questions about Zuul Systems ### What does the Zuul Systems app do? The app allows registered residents of gated communities to send digital passes to their guests for entry. This helps to reduce wait times at the gate and improve security for residents. Guests can also request passes directly from residents through the app. ### What are the key features of the Zuul Systems app? Key features include the ability to send digital guest passes with unique QR codes, pre-scanned ID information, directions to the community, and calendar integration. It also allows for guest pass requests, contact import, and the creation of groups and favorites. ### Is the Zuul Systems app free to use? Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees, and it does not appear to be ad-supported. ### Who is the Zuul Systems app designed for? This app is designed for residents of gated communities who want a more efficient and secure way to manage guest access. It benefits both residents by streamlining entry and guests by providing a clear and easy way to gain access. ## Version history (last 5 releases) ### 11.2.4 — 2026-06-02 Bug fixes ### 11.2.2 — 2026-05-24 Squashed some back end bugs on data synchronization. ### 11.2.1 — 2026-05-21 Stability improvements and access for buttons on certain screen sizes. ### 11.2.0 — 2026-05-18 This update improves resident access, pre-approved guest management, contact importing and management, notifications, and overall app reliability. Residents now get smoother dashboard loading, clearer door-access feedback, easier contact organization through imports, groups, and favorites, better guest sharing/editing options, improved sign-in and profile flows, and stronger accessibility support across key screens. ### 11.0.37 — 2026-04-29 -Fixed forgot password bug when text size is above a certain threshold. ## Apps similar to Zuul Systems | App | Rating | Price | Category | | --- | --- | --- | --- | | [LCEC](https://appshunter.io/ios/app/lcec/id1528189855) | 2.6 (17) | Free | Utilities | | [iFLO](https://appshunter.io/ios/app/iflo/id6446085127) | 3.3 (64) | Free | Utilities | | [Lake Nona](https://appshunter.io/ios/app/lake-nona/id1477481728) | 4.4 (11) | Free | Utilities | | [Sage Systems](https://appshunter.io/ios/app/sage-systems/id1592739629) | 2.1 (222) | Free | Utilities | | [ABDi GateAccess](https://appshunter.io/ios/app/abdi-gateaccess/id437070489) | 4.9 (79,687) | Free | Utilities | | [GateKey Resident](https://appshunter.io/ios/app/gatekey-resident/id1454336803) | 2.3 (10) | Free | Utilities | ## More apps by ZUUL SYSTEMS, LLC - [Zuul Guard](https://appshunter.io/ios/app/zuul-guard/id1438388878) All apps by ZUUL SYSTEMS, LLC: https://appshunter.io/developer/1426243937 ## Related topics [zuul systems](https://appshunter.io/ios/topics/zuul-systems) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*