# Secret Spa vs Virgin Active UK

Secret Spa and Virgin Active UK both sit at 4.9 stars, but that hides the real split: 82% of Secret Spa's written reviews are positive against 44% of Virgin Active UK's. Secret Spa also leads on iOS requirement (13.0 vs 16.0). Virgin Active UK's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Secret Spa against 4.8 for Virgin Active UK. Both are backed by a comparable volume of ratings — 145 and 683 respectively. Written reviews are what separate them: 82% of Secret Spa's written reviews are positive against 44% of Virgin Active UK's.

Secret Spa ships an update every 6 weeks, Virgin Active UK monthly. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Secret Spa | Virgin Active UK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (145 ratings)](https://appshunter.io/ios/app/secret-spa/id1000723800/reviews)** | [4.8 (683 ratings)](https://appshunter.io/ios/app/virgin-active-uk/id1005816652/reviews) |
| Number of ratings | 145 | **683** |
| Positive reviews | **82.1% of reviews** | 43.9% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 58 MB | 361 MB |
| Requires iOS | **13.0** | 16.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Secret Spa](https://appshunter.io/developer/1000723799) | [Virgin Active UK](https://appshunter.io/developer/1005816651) |

## What reviewers say

### Secret Spa

[App page](https://appshunter.io/ios/app/secret-spa/id1000723800)

Book professional beauty and wellness treatments delivered directly to your home. Enjoy convenient, on-demand services from vetted therapists, available from early morning to late evening. Perfect for fitting self-care into a busy schedule without salon travel.

**Highlights:** At-home beauty treatments, On-demand booking, Vetted professional therapists, Flexible appointment times, Luxury wellness services

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🏠 Convenient home treatments
- ✨ Friendly and professional therapists
-  ease of booking and app use
- 👍 High quality of services
- 💯 Highly recommended service

**What reviewers complain about**

- ⚠️ Misleading offers/fees
- ❌ Gift voucher management issues
- 📍 Service area limitations/sign-up issues
- 📱 App glitches and errors
- 📧 Lack of notifications

**Reported bugs**

- App does not recognize postal codes
- App does not recognize US/CA phone numbers
- Unknown error on location page
- App does not provide booking notifications
- App charges for unconfirmed appointments

**Requested features**

- Clearer display of gift voucher expiry
- Advance notice of gift voucher expiry
- Option to see availability for preferred stylists
- Improved location checker before sign-up
- More robust notification system for bookings


### Virgin Active UK

[App page](https://appshunter.io/ios/app/virgin-active-uk/id1005816652)

This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.

**Highlights:** Real rewards for wellness goals, Book club classes, On-demand fitness classes, Personalized wellness support

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent facilities
- 👍 Friendly and attentive staff
- 👍 Great atmosphere and clean gym
- 👍 Effective and entertaining services
- 👍 Relaxing environment

**What reviewers complain about**

- 🐛 App login and password issues
- 🐛 Unreliable app functionality
- 🐛 Inconsistent app updates
- 🐛 Buggy rewards system
- 🐛 Cluttered and confusing app design

**Reported bugs**

- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app

**Requested features**

- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation


## Frequently asked questions

### Is Secret Spa free?

Secret Spa is free to download, with no in-app purchases.

### Is Virgin Active UK free?

Virgin Active UK is free to download, with no in-app purchases.

### Which has better reviews, Secret Spa or Virgin Active UK?

Secret Spa is rated higher. Secret Spa averages 4.9 out of 5 from 145 ratings, while Virgin Active UK averages 4.8 from 683 ratings.

### Do Secret Spa or Virgin Active UK have ads?

Secret Spa shows ads; Virgin Active UK does not.

### Which is updated more often, Secret Spa or Virgin Active UK?

Secret Spa ships an update every 6 weeks, and Virgin Active UK monthly. Most recently, Secret Spa was updated on October 24, 2026 and Virgin Active UK on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*