# Birdeye vs AskNicely

The clearest difference is rating: Birdeye at 4.3 against AskNicely's 2.1. Birdeye also leads on update cadence (weekly vs monthly) and ratings volume (505 vs 47). AskNicely's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Birdeye holds the better App Store score, 4.3 against 2.1. That said, the two scores are not equally well evidenced: Birdeye has 505 ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 53% of Birdeye's written reviews are positive against 42% of AskNicely's.

Birdeye ships an update weekly, AskNicely monthly. The most recent releases landed on September 21, 2026 and September 4, 2026 respectively.

## The numbers

| Metric | Birdeye | AskNicely |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (505 ratings)](https://appshunter.io/ios/app/birdeye/id1000915473/reviews)** | [2.1 (47 ratings)](https://appshunter.io/ios/app/asknicely/id1246475849/reviews) |
| Number of ratings | **505** | 47 |
| Positive reviews | **52.7% of reviews** | 42.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Freemium | **Free** |
| Size | 147 MB | 47 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Birdeye Inc.](https://appshunter.io/developer/1000915472) | [AskNicely](https://appshunter.io/developer/1246475848) |

## What reviewers say

### Birdeye

[App page](https://appshunter.io/ios/app/birdeye/id1000915473)

This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.

**Highlights:** Collect reviews from customers, Convert leads and manage inquiries, Run customer surveys, Text customers directly, Manage referrals, Unified inbox for messages, Analyze business insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service

**What reviewers complain about**

- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises

**Reported bugs**

- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting

**Requested features**

- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication


### AskNicely

[App page](https://appshunter.io/ios/app/asknicely/id1246475849)

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

**Highlights:** Real-time customer feedback collection, AI-powered customer experience management, CSAT and NPS performance tracking, Actionable feedback with templates and workflows, Team focus areas and coaching tips, Goal setting for business growth

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Birdeye free?

Birdeye is free to download, with no in-app purchases.

### Is AskNicely free?

AskNicely is free to download, with no in-app purchases.

### Which has better reviews, Birdeye or AskNicely?

Birdeye is rated higher. Birdeye averages 4.3 out of 5 from 505 ratings, while AskNicely averages 2.1 from 47 ratings.

### Do Birdeye or AskNicely have ads?

Neither Birdeye nor AskNicely shows ads.

### Which is updated more often, Birdeye or AskNicely?

Birdeye ships an update weekly, and AskNicely monthly. Most recently, Birdeye was updated on September 21, 2026 and AskNicely on September 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*