# Birdeye vs FitnessEMS

The clearest difference is update cadence: Birdeye at weekly against FitnessEMS's every 2 months. Birdeye also leads on ratings volume (511 vs 8). FitnessEMS's advantage is iOS requirement (13.4 vs 15.6). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.3 for Birdeye against 4.3 for FitnessEMS. That said, the two scores are not equally well evidenced: Birdeye has 511 ratings behind it against 8, so its average is the more settled of the two.

Birdeye ships an update weekly, FitnessEMS every 2 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Birdeye | FitnessEMS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (511 ratings)](https://appshunter.io/ios/app/birdeye/id1000915473/reviews)** | [4.3 (8 ratings)](https://appshunter.io/ios/app/fitnessems/id1606379202/reviews) |
| Number of ratings | **511** | 8 |
| Positive reviews | 52.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Free | Free |
| Size | 148 MB | 14 MB |
| Requires iOS | 15.6 | **13.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Birdeye Inc.](https://appshunter.io/developer/1000915472) | [Fitness EMS, LLC](https://appshunter.io/developer/1606379204) |

## What reviewers say

### Birdeye

[App page](https://appshunter.io/ios/app/birdeye/id1000915473)

This platform helps multi-location businesses automate customer acquisition by collecting reviews, managing leads, and communicating via text. It offers a unified inbox for messages and provides actionable insights through reports to enhance customer experiences and drive business growth.

**Highlights:** Automated customer acquisition, Review collection and response, Lead conversion tools, Customer surveys, SMS and email communication, Unified inbox for messages, Actionable business insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service

**What reviewers complain about**

- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises

**Reported bugs**

- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting

**Requested features**

- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication


### FitnessEMS

[App page](https://appshunter.io/ios/app/fitnessems/id1606379202)

This app helps health club operators and staff manage and report equipment and facility issues. It features an e-log book that can utilize QR codes for easy scanning and reporting of problems.

**Highlights:** Equipment and facility issue reporting, E-log book functionality, QR code scanning for equipment, CMMS integration option, Convenient for health club staff

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Birdeye free?

Birdeye is free to download, with no in-app purchases.

### Is FitnessEMS free?

FitnessEMS is free to download, with no in-app purchases.

### Which has better reviews, Birdeye or FitnessEMS?

Birdeye is rated higher. Birdeye averages 4.3 out of 5 from 511 ratings, while FitnessEMS averages 4.3 from 8 ratings.

### Do Birdeye or FitnessEMS have ads?

Neither Birdeye nor FitnessEMS shows ads.

### Which is updated more often, Birdeye or FitnessEMS?

Birdeye ships an update weekly, and FitnessEMS every 2 months. Most recently, Birdeye was updated on November 11, 2026 and FitnessEMS on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*