# Birdeye vs FacilIQ

The clearest difference is rating: FacilIQ at 5.0 against Birdeye's 4.3. FacilIQ also leads on monetization model (free vs freemium). Birdeye's advantage is ratings volume (510 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FacilIQ holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Birdeye has 510 ratings behind it against 1, so its average is the more settled of the two.

Birdeye ships an update weekly, FacilIQ every 10 days. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Birdeye | FacilIQ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (510 ratings)](https://appshunter.io/ios/app/birdeye/id1000915473/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/faciliq/id6762253147/reviews)** |
| Number of ratings | **510** | 1 |
| Positive reviews | 52.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 10 days |
| Monetization | Freemium | **Free** |
| Size | 147 MB | 50 MB |
| Requires iOS | **15.6** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Birdeye Inc.](https://appshunter.io/developer/1000915472) | [FacilIQ](https://appshunter.io/developer/1893553462) |

## What reviewers say

### Birdeye

[App page](https://appshunter.io/ios/app/birdeye/id1000915473)

This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.

**Highlights:** Collect reviews from customers, Convert leads and manage inquiries, Run customer surveys, Text customers directly, Manage referrals, Unified inbox for messages, Analyze business insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service

**What reviewers complain about**

- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises

**Reported bugs**

- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting

**Requested features**

- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication


### FacilIQ

[App page](https://appshunter.io/ios/app/faciliq/id6762253147)

Streamline property and facility management with a mobile app that replaces paper forms and disconnected systems. Capture critical data, report incidents, and manage tasks efficiently from your device.

**Highlights:** Dynamic site audits with customizable templates, Rapid incident reporting with detailed documentation, Integrated action item creation and tracking, Rich media attachments for visual documentation, Real-time cloud synchronization for team updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Birdeye free?

Birdeye is free to download, with no in-app purchases.

### Is FacilIQ free?

FacilIQ is free to download, with no in-app purchases.

### Which has better reviews, Birdeye or FacilIQ?

FacilIQ is rated higher. Birdeye averages 4.3 out of 5 from 510 ratings, while FacilIQ averages 5.0 from 1 ratings.

### Do Birdeye or FacilIQ have ads?

Neither Birdeye nor FacilIQ shows ads.

### Which is updated more often, Birdeye or FacilIQ?

Birdeye ships an update weekly, and FacilIQ every 10 days. Most recently, Birdeye was updated on October 24, 2026 and FacilIQ on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*