# Birdeye vs Apptics Merchant Services

The clearest difference is update cadence: Birdeye at weekly against Apptics Merchant Services's fortnightly. Birdeye also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Birdeye ships an update weekly, Apptics Merchant Services fortnightly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Birdeye | Apptics Merchant Services |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (512 ratings)](https://appshunter.io/ios/app/birdeye/id1000915473/reviews)** | — |
| Number of ratings | **512** | — |
| Positive reviews | 52.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Fortnightly |
| Monetization | Free | — |
| Size | 148 MB | 97 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Birdeye Inc.](https://appshunter.io/developer/1000915472) | [Dejavoo Systems](https://appshunter.io/developer/979111409) |

## What reviewers say

### Birdeye

[App page](https://appshunter.io/ios/app/birdeye/id1000915473)

This platform helps multi-location businesses automate customer acquisition by collecting reviews, managing leads, and communicating via text. It offers a unified inbox for messages and provides actionable insights through reports to enhance customer experiences and drive business growth.

**Highlights:** Automated customer acquisition, Review collection and response, Lead conversion tools, Customer surveys, SMS and email communication, Unified inbox for messages, Actionable business insights

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service

**What reviewers complain about**

- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises

**Reported bugs**

- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting

**Requested features**

- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication


### Apptics Merchant Services

[App page](https://appshunter.io/ios/app/apptics-merchant-services/id6812268170)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Birdeye free?

Birdeye is free to download, with no in-app purchases.

### Is Apptics Merchant Services free?

Apptics Merchant Services is free to download, with no in-app purchases.

### Do Birdeye or Apptics Merchant Services have ads?

Neither Birdeye nor Apptics Merchant Services shows ads.

### Which is updated more often, Birdeye or Apptics Merchant Services?

Birdeye ships an update weekly, and Apptics Merchant Services fortnightly. Most recently, Birdeye was updated on November 6, 2026 and Apptics Merchant Services on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*