# 17TRACK Package Tracker vs Willdesk

The clearest difference is rating: 17TRACK Package Tracker at 4.8 against Willdesk's 4.0. 17TRACK Package Tracker also leads on ratings volume (21K vs 3) and review sentiment (89% vs 67%). Willdesk's advantage is in-app purchases (none vs 9) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Both are free to download. 17TRACK Package Tracker sells 9 in-app purchases, starting at $2.99 per month. Willdesk asks for nothing beyond the download.

17TRACK Package Tracker holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: 17TRACK Package Tracker has 21K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 89% of 17TRACK Package Tracker's written reviews are positive against 67% of Willdesk's.

17TRACK Package Tracker ships an update monthly, Willdesk every 3 weeks. The most recent releases landed on October 20, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | 17TRACK Package Tracker | Willdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (21K ratings)](https://appshunter.io/ios/app/17track-package-tracker/id1004956012/reviews)** | [4.0 (3 ratings)](https://appshunter.io/ios/app/willdesk-live-chat-helpdesk/id6443578268/reviews) |
| Number of ratings | **21K** | 3 |
| Positive reviews | **88.6% of reviews** | 66.7% of reviews |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 144 MB | 39 MB |
| Requires iOS | 14.0 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Demon Network Tech Co., Ltd.](https://appshunter.io/developer/1004956011) | [Bestseller (Shenzhen) Technology Co., Ltd](https://appshunter.io/developer/1647327732) |

## What reviewers say

### 17TRACK Package Tracker

[App page](https://appshunter.io/ios/app/17track-package-tracker/id1004956012)

Track packages from over 2500 global carriers with this comprehensive platform. It offers quick tracking, data synchronization across devices, intelligent number management, and push notifications for parcel updates. Explore deals and featured products with membership options.

**Highlights:** Track 2500+ global carriers, Batch number tracking, Barcode and QR code scanning, Auto-detect carriers, Data synchronization across devices, Push notifications for updates, Add memos and categories

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (9)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Ordinary Subscription | $2.99 | per month |
| Senior Subscription | $4.99 | per month |
| Donate | $0.99 | one-time |
| Donate | $2.00 | one-time |
| Donate | $5.00 | one-time |
| Donate | $10.00 | one-time |
| Donate | $20.00 | one-time |
| Donate | $50.00 | one-time |
| Donate | $100.00 | one-time |

**What reviewers like**

- 🚀 Excellent tracking capabilities
- 📦 Comprehensive package information
- 🌍 Supports international shipping
- 🔍 Automatic carrier detection
- ⏱️ Timely updates

**What reviewers complain about**

- 🕰️ Delayed updates compared to carrier websites
- 🗺️ Confusing map interface
- 🔍 Difficulty finding full tracking numbers
- 🛑 Inability to reorder or prioritize packages
- 💸 Paid subscription required for more than 40 packages

**Reported bugs**

- Tracking numbers sometimes not recognized
- Inconsistent translation quality
- Occasional app crashes

**Requested features**

- Estimated delivery date
- Push notifications for delivery status changes
- Option to disable map feature
- Ability to rearrange package order
- Integration with more carrier services


### Willdesk

[App page](https://appshunter.io/ios/app/willdesk-live-chat-helpdesk/id6443578268)

This tool streamlines customer service for e-commerce businesses. It offers a branded self-service widget, live chat to boost sales, and a unified inbox for managing tickets across multiple channels. Gain a complete customer index for personalized service and integrate with various e-commerce platforms.

**Highlights:** Branded self-service widget, Live chat for sales conversion, Unified inbox for all channels, Customer index and CRM, Multi-platform integrations

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 17TRACK Package Tracker free?

17TRACK Package Tracker is free to download, with in-app purchases available.

### Is Willdesk free?

Willdesk is free to download, with no in-app purchases.

### Which has better reviews, 17TRACK Package Tracker or Willdesk?

17TRACK Package Tracker is rated higher. 17TRACK Package Tracker averages 4.8 out of 5 from 21K ratings, while Willdesk averages 4.0 from 3 ratings.

### Do 17TRACK Package Tracker or Willdesk have ads?

17TRACK Package Tracker shows ads; Willdesk does not.

### Which is updated more often, 17TRACK Package Tracker or Willdesk?

17TRACK Package Tracker ships an update monthly, and Willdesk every 3 weeks. Most recently, 17TRACK Package Tracker was updated on October 20, 2026 and Willdesk on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*