# Universal Assistance vs Costa Cruises

The clearest difference is rating: Universal Assistance at 4.5 against Costa Cruises's 2.8. Universal Assistance also leads on ratings volume (420 vs 40) and review sentiment (25% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Universal Assistance holds the better App Store score, 4.5 against 2.8. That said, the two scores are not equally well evidenced: Universal Assistance has 420 ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 25% of Universal Assistance's written reviews are positive against 16% of Costa Cruises's.

Universal Assistance ships an update monthly, Costa Cruises every 5 weeks. Both last shipped on November 11, 2026.

## The numbers

| Metric | Universal Assistance | Costa Cruises |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (420 ratings)](https://appshunter.io/ios/app/universal-assistance/id1005237356/reviews)** | [2.8 (40 ratings)](https://appshunter.io/ios/app/costa-cruises/id1252963680/reviews) |
| Number of ratings | **420** | 40 |
| Positive reviews | **24.9% of reviews** | 16.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 195 MB | 117 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | +12 | 4+ |
| Developer | [Universal Assistance S.A.](https://appshunter.io/developer/1308408759) | [Costa Crociere S.p.A.](https://appshunter.io/developer/371432674) |

## What reviewers say

### Universal Assistance

[App page](https://appshunter.io/ios/app/universal-assistance/id1005237356)

This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.

**Highlights:** 24/7 multilingual call centers, Global operations across five continents, Assistance for health mishaps, Support for legal problems, Help with lost luggage and documents, State-of-the-art assistance system

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Costa Cruises

[App page](https://appshunter.io/ios/app/costa-cruises/id1252963680)

Manage your entire cruise experience, from booking and itinerary planning to onboard activities and expense tracking. Stay connected with travel companions and access exclusive promotions.

**Highlights:** Manage C|Club profile and points, Book new cruises, View detailed itineraries and excursions, Explore ship layouts, Access onboard promotions, Book onboard dining and excursions, Browse daily activities and save events, In-app chat with companions, Digital emergency drill, Real-time expense monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Universal Assistance free?

Universal Assistance is free to download, with no in-app purchases.

### Is Costa Cruises free?

Costa Cruises is free to download, with no in-app purchases.

### Which has better reviews, Universal Assistance or Costa Cruises?

Universal Assistance is rated higher. Universal Assistance averages 4.5 out of 5 from 420 ratings, while Costa Cruises averages 2.8 from 40 ratings.

### Do Universal Assistance or Costa Cruises have ads?

Neither Universal Assistance nor Costa Cruises shows ads.

### Which is updated more often, Universal Assistance or Costa Cruises?

Universal Assistance ships an update monthly, and Costa Cruises every 5 weeks. Most recently, Universal Assistance was updated on November 11, 2026 and Costa Cruises on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*