# Universal Assistance vs Surland

The clearest difference is update cadence: Universal Assistance at monthly against Surland's every 12 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Universal Assistance ships an update monthly, Surland every 12 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Universal Assistance | Surland |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (407 ratings)](https://appshunter.io/ios/app/universal-assistance/id1005237356/reviews)** | — |
| Number of ratings | **407** | — |
| Positive reviews | 24.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 12 months |
| Monetization | Free | — |
| Size | 195 MB | 151 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | +12 | 4+ |
| Developer | [Universal Assistance S.A.](https://appshunter.io/developer/1308408759) | [OfiSoftware](https://appshunter.io/developer/1155423496) |

## What reviewers say

### Universal Assistance

[App page](https://appshunter.io/ios/app/universal-assistance/id1005237356)

This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.

**Highlights:** 24/7 multilingual call centers, Global operations across five continents, Assistance for health mishaps, Support for legal problems, Help with lost luggage and documents, State-of-the-art assistance system

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Surland

[App page](https://appshunter.io/ios/app/surland/id1573739209)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Universal Assistance free?

Universal Assistance is free to download, with no in-app purchases.

### Is Surland free?

Surland is free to download, with no in-app purchases.

### Do Universal Assistance or Surland have ads?

Neither Universal Assistance nor Surland shows ads.

### Which is updated more often, Universal Assistance or Surland?

Universal Assistance ships an update monthly, and Surland every 12 months. Most recently, Universal Assistance was updated on October 26, 2026 and Surland on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*