# Ventra vs My CityPASS

The clearest difference is review sentiment: My CityPASS at 61% against Ventra's 8%. My CityPASS also leads on rating (4.9 vs 1.9) and ratings volume (25K vs 3.5K). Ventra's advantage is chart position (#80 vs unranked) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My CityPASS holds the better App Store score, 4.9 against 1.9. That said, the two scores are not equally well evidenced: My CityPASS has 25K ratings behind it against 3.5K, so its average is the more settled of the two. Written reviews point the same way: 8% of Ventra's written reviews are positive against 61% of My CityPASS's.

Ventra ships an update every 3 months, My CityPASS every 2 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Ventra | My CityPASS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (3.5K ratings)](https://appshunter.io/ios/app/ventra/id1005645256/reviews) | **[4.9 (25K ratings)](https://appshunter.io/ios/app/my-citypass/id1612279736/reviews)** |
| Number of ratings | 3.5K | **25K** |
| Positive reviews | 8.1% of reviews | **61.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Best chart rank | **#80** | — |
| Size | 61 MB | 58 MB |
| Requires iOS | **13.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Chicago Transit Authority](https://appshunter.io/developer/1005645255) | [City Pass, Inc](https://appshunter.io/developer/1589825999) |

## What reviewers say

### Ventra

[App page](https://appshunter.io/ios/app/ventra/id1005645256)

**Currently charting:** #80 Top Free · Travel (US App Store)

Manage your public transit fares and tickets for Chicago's CTA, Metra, and Pace services. Load value, buy Metra mobile tickets, and access real-time arrival information all in one place. Add your Ventra Card to your iPhone for seamless travel.

**Highlights:** Manage Ventra Card balance and passes, Load value and passes to Ventra Card, Buy Metra mobile tickets, Real-time CTA, Metra, Pace arrivals, Add Ventra Card to Apple Wallet

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient for transit
- 🚀 Helpful for visitors
- 🚀 Reliable payment processing

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🐛 Inaccurate arrival/departure times
- 🐛 Confusing user interface
- 🐛 Unreliable login and account management
- 🐛 Payment issues and declined transactions

**Reported bugs**

- Purchase button not working on iPhones
- Favorites list glitches and resets
- Inconsistent and unreliable ticket display
- Frequent app crashes and login issues
- Payment processing failures and lost funds

**Requested features**

- Add ability to manage Ventra cards and balances
- Improve real-time transit tracking and notifications
- Allow saving of favorite routes and stations
- Integrate with Apple Wallet for easier access
- Provide more transparent and user-friendly payment options


### My CityPASS

[App page](https://appshunter.io/ios/app/my-citypass/id1612279736)

This app helps you plan visits to top attractions, offering budget-friendly ticket packages with significant discounts. Access your tickets, build itineraries, and get essential information for each location. It simplifies visiting multiple sights by providing all necessary details and digital entry.

**Highlights:** Access and manage tickets, Build custom itineraries, View attraction details and hours, Get travel advice and tips, Navigate with Apple Maps, Access exclusive offers

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to book and change reservations
- 💰 Good value and savings
- 🗺️ Convenient way to see multiple attractions
- 📱 User-friendly app
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes or doesn't work
- 🔍 Difficult to link/access purchased tickets
- 🕰️ Long wait times at some attractions
- 🤖 Unwanted location-based notifications after deleting app

**Reported bugs**

- App crashing when trying to access map and directions
- Inability to turn off location-based notifications
- Tickets not showing up in app after purchase

**Requested features**

- Option to extend ticket validity beyond initial period
- Ability to view and manage all reservations in-app
- Offline access to tickets in Apple Wallet


## Frequently asked questions

### Is Ventra free?

Ventra is free to download, with no in-app purchases.

### Is My CityPASS free?

My CityPASS is free to download, with no in-app purchases.

### Which has better reviews, Ventra or My CityPASS?

My CityPASS is rated higher. Ventra averages 1.9 out of 5 from 3.5K ratings, while My CityPASS averages 4.9 from 25K ratings.

### Do Ventra or My CityPASS have ads?

Neither Ventra nor My CityPASS shows ads.

### Which is updated more often, Ventra or My CityPASS?

Ventra ships an update every 3 months, and My CityPASS every 2 months. Most recently, Ventra was updated on November 6, 2026 and My CityPASS on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*