# My NYCHA vs Empeon Hub

The clearest difference is rating: Empeon Hub at 2.6 against My NYCHA's 1.8. Empeon Hub also leads on review sentiment (17% vs 3%). My NYCHA's advantage is ratings volume (571 vs 30) and update cadence (every 6 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Empeon Hub holds the better App Store score, 2.6 against 1.8. That said, the two scores are not equally well evidenced: My NYCHA has 571 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 3% of My NYCHA's written reviews are positive against 17% of Empeon Hub's.

My NYCHA ships an update every 6 weeks, Empeon Hub every 4 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | My NYCHA | Empeon Hub |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (571 ratings)](https://appshunter.io/ios/app/my-nycha/id1008174532/reviews) | **[2.6 (30 ratings)](https://appshunter.io/ios/app/empeon-hub/id6478636610/reviews)** |
| Number of ratings | **571** | 30 |
| Positive reviews | 2.9% of reviews | **17.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 40 MB | 13 MB |
| Requires iOS | **11.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [New York City Housing Authority](https://appshunter.io/developer/991874629) | [Empeon](https://appshunter.io/developer/1733554116) |

## What reviewers say

### My NYCHA

[App page](https://appshunter.io/ios/app/my-nycha/id1008174532)

Manage your public housing needs efficiently. Submit and track maintenance requests, view alerts and outages, schedule inspections, file complaints, and pay rent bills directly from your mobile device.

**Highlights:** Submit maintenance requests, Track service requests, View development alerts and outages, Schedule inspections, File complaints, View and pay rent bills

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient for scheduling repairs
- 👍 Ability to pay rent online

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Login issues and inability to access account
- 🐛 Unreliable and non-functional app
- 🐛 Slow and unresponsive performance
- 🤬 Terrible customer service and lack of support

**Reported bugs**

- Login screen not loading
- Tickets disappearing after submission
- App crashing during use
- Inability to complete basic functions

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Add video option for repair requests
- Allow tenants to rate repair services


### Empeon Hub

[App page](https://appshunter.io/ios/app/empeon-hub/id6478636610)

Access your work schedule, pay stubs, and personal information securely. This app allows employees to clock in/out, view timecards, and manage direct deposit. It's designed for healthcare and homecare professionals working with organizations that utilize Empeon.

**Highlights:** Manage profile, Download paystubs and tax forms, Clock in/out of shifts, View timecard, View work schedule, Request PTO

**In-app purchases:** none


## Frequently asked questions

### Is My NYCHA free?

My NYCHA is free to download, with no in-app purchases.

### Is Empeon Hub free?

Empeon Hub is free to download, with no in-app purchases.

### Which has better reviews, My NYCHA or Empeon Hub?

Empeon Hub is rated higher. My NYCHA averages 1.8 out of 5 from 571 ratings, while Empeon Hub averages 2.6 from 30 ratings.

### Do My NYCHA or Empeon Hub have ads?

Neither My NYCHA nor Empeon Hub shows ads.

### Which is updated more often, My NYCHA or Empeon Hub?

My NYCHA ships an update every 6 weeks, and Empeon Hub every 4 months. Most recently, My NYCHA was updated on October 29, 2026 and Empeon Hub on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*