# mySunTran vs Tech Coach

The clearest difference is rating: Tech Coach at 4.5 against mySunTran's 1.0. Tech Coach also leads on ratings volume (13K vs 1). mySunTran's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (7.0 vs 15.5). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tech Coach holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: Tech Coach has 13K ratings behind it against 1, so its average is the more settled of the two.

## The numbers

| Metric | mySunTran | Tech Coach |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/mysuntran/id1012051448/reviews) | **[4.5 (13K ratings)](https://appshunter.io/ios/app/tech-coach/id1065341814/reviews)** |
| Number of ratings | 1 | **13K** |
| Positive reviews | — | 67.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | — | Every 6 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 5 MB | 42 MB |
| Requires iOS | **7.0** | 15.5 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [App-Order.com, LLC](https://appshunter.io/developer/600153997) | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) |

## What reviewers say

### mySunTran

[App page](https://appshunter.io/ios/app/mysuntran/id1012051448)

Report graffiti quickly and easily with location and photo details. Receive status updates on cleanup progress. This utility helps streamline the reporting process for faster removal.

**Highlights:** Report graffiti with GPS location, Attach photos to reports, Opt-in for status updates, Receive cleanup completion notifications, Fast response time reporting

**Features:** macOS Compatibility

**In-app purchases:** none


### Tech Coach

[App page](https://appshunter.io/ios/app/tech-coach/id1065341814)

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

**Highlights:** 24/7 expert tech support via call or chat, Hassle-free claims filing, Device health monitoring and setup assistance, Digital security guidance, Tips to maximize device potential, Access to coverage information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful and patient tech support
- 🚀 Quick and efficient problem resolution
- 💡 Valuable asset for technical issues
- 👍 Friendly and knowledgeable staff
- 👍 Convenient 24/7 availability

**What reviewers complain about**

- 🐛 Inconsistent service quality
- 🕰️ Long wait times for assistance
- 🔁 Repeated troubleshooting steps
- 🤖 Lack of personalized support
- 🤷‍♀️ Inability to escalate complex issues

**Reported bugs**

- Disconnections during chat sessions
- Inability to access chat history
- Malfunctioning app features
- Incompatibility with certain devices

**Requested features**

- Improved notification system
- Expanded support for non-Verizon devices
- Integration with other Verizon services
- Offline troubleshooting capabilities
- Callback option for long wait times


## Frequently asked questions

### Is mySunTran free?

mySunTran is free to download, with no in-app purchases.

### Is Tech Coach free?

Tech Coach is free to download, with no in-app purchases.

### Which has better reviews, mySunTran or Tech Coach?

Tech Coach is rated higher. mySunTran averages 1.0 out of 5 from 1 ratings, while Tech Coach averages 4.5 from 13K ratings.

### Do mySunTran or Tech Coach have ads?

Neither mySunTran nor Tech Coach shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*