# My CenturyLink vs Brightspeed

The clearest difference is rating: My CenturyLink at 4.4 against Brightspeed's 4.0. My CenturyLink also leads on ratings volume (137K vs 3.8K). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My CenturyLink holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: My CenturyLink has 137K ratings behind it against 3.8K, so its average is the more settled of the two. Written reviews point the same way: 9% of My CenturyLink's written reviews are positive against 4% of Brightspeed's.

My CenturyLink ships an update every 3 weeks, Brightspeed every 2 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | My CenturyLink | Brightspeed |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (137K ratings)](https://appshunter.io/ios/app/my-centurylink/id1015059570/reviews)** | [4.0 (3.8K ratings)](https://appshunter.io/ios/app/brightspeed/id1660769828/reviews) |
| Number of ratings | **137K** | 3.8K |
| Positive reviews | **9.1% of reviews** | 4.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 46 MB | 49 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [CenturyLink, Inc](https://appshunter.io/developer/596236713) | [Connect Holding II LLC](https://appshunter.io/developer/1620544983) |

## What reviewers say

### My CenturyLink

[App page](https://appshunter.io/ios/app/my-centurylink/id1015059570)

Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.

**Highlights:** Modem self-install, Bill payment management, Check and upgrade internet speed, Service settings management, Self-help support tools, Personalized alerts, Parental controls (Secure WiFi)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✨ Excellent customer service
- 🚀 Fast internet speeds when working

**What reviewers complain about**

- 🐛 Frequent internet outages and connection issues
- ❌ Unreliable service
- 🕰️ Long wait times for technician appointments
- 💸 Billing issues and unexpected charges
- 🤖 Poor communication and unhelpful customer support

**Reported bugs**

- App login and account access problems
- Inaccurate information displayed in the app

**Requested features**

- Improved app functionality and reliability
- Better communication and transparency from the company
- Faster resolution of service problems


### Brightspeed

[App page](https://appshunter.io/ios/app/brightspeed/id1660769828)

Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.

**Highlights:** Secure login with Touch ID/Face ID, Track installation and appointments, Manage payments and plans, Live support and troubleshooting, Test network speed

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast internet speed
- 💡 Fiber optic connectivity
- 👍 Great quality service

**What reviewers complain about**

- 🐛 Frequent internet outages
- 🔍 Unreliable app and website
- 💸 Billing and payment issues
- 🤖 Poor customer service
- 🔌 Connectivity problems

**Reported bugs**

- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app

**Requested features**

- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability


## Frequently asked questions

### Is My CenturyLink free?

My CenturyLink is free to download, with no in-app purchases.

### Is Brightspeed free?

Brightspeed is free to download, with no in-app purchases.

### Which has better reviews, My CenturyLink or Brightspeed?

My CenturyLink is rated higher. My CenturyLink averages 4.4 out of 5 from 137K ratings, while Brightspeed averages 4.0 from 3.8K ratings.

### Do My CenturyLink or Brightspeed have ads?

Neither My CenturyLink nor Brightspeed shows ads.

### Which is updated more often, My CenturyLink or Brightspeed?

My CenturyLink ships an update every 3 weeks, and Brightspeed every 2 weeks. Most recently, My CenturyLink was updated on September 24, 2026 and Brightspeed on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*