# My CenturyLink vs EarthLink

The clearest difference is rating: My CenturyLink at 4.4 against EarthLink's 1.9. My CenturyLink also leads on ratings volume (138K vs 167) and review sentiment (10% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My CenturyLink holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: My CenturyLink has 138K ratings behind it against 167, so its average is the more settled of the two. Written reviews point the same way: 10% of My CenturyLink's written reviews are positive against 0% of EarthLink's.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 8, 2026 and November 5, 2026 respectively.

## The numbers

| Metric | My CenturyLink | EarthLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (138K ratings)](https://appshunter.io/ios/app/my-centurylink/id1015059570/reviews)** | [1.9 (167 ratings)](https://appshunter.io/ios/app/earthlink/id6463245732/reviews) |
| Number of ratings | **138K** | 167 |
| Positive reviews | **9.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 46 MB | 46 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [CenturyLink, Inc](https://appshunter.io/developer/596236713) | [EarthLink LLC](https://appshunter.io/developer/344574736) |

## What reviewers say

### My CenturyLink

[App page](https://appshunter.io/ios/app/my-centurylink/id1015059570)

Manage your account and services in one convenient place. Easily connect new service, view and pay bills, check your services, and get personalized alerts for orders or service interruptions. Offers additional features for Secure WiFi customers, including parental controls and internet pausing.

**Highlights:** Modem self-install, Bill payment management, Service status checks, Internet speed upgrades, Personalized alerts, Parental controls (Secure WiFi), Internet pausing (Secure WiFi)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✨ Excellent customer service
- 🚀 Fast internet speeds when working

**What reviewers complain about**

- 🐛 Frequent internet outages and connection issues
- ❌ Unreliable service
- 🕰️ Long wait times for technician appointments
- 💸 Billing issues and unexpected charges
- 🤖 Poor communication and unhelpful customer support

**Reported bugs**

- App login and account access problems
- Inaccurate information displayed in the app

**Requested features**

- Improved app functionality and reliability
- Better communication and transparency from the company
- Faster resolution of service problems


### EarthLink

[App page](https://appshunter.io/ios/app/earthlink/id6463245732)

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

**Highlights:** Account management, Bill viewing and payment, Service upgrades, Live chat support, Account notifications, Secure login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance

**What reviewers complain about**

- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps

**Reported bugs**

- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account

**Requested features**

- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness


## Frequently asked questions

### Is My CenturyLink free?

My CenturyLink is free to download, with no in-app purchases.

### Is EarthLink free?

EarthLink is free to download, with no in-app purchases.

### Which has better reviews, My CenturyLink or EarthLink?

My CenturyLink is rated higher. My CenturyLink averages 4.4 out of 5 from 138K ratings, while EarthLink averages 1.9 from 167 ratings.

### Do My CenturyLink or EarthLink have ads?

Neither My CenturyLink nor EarthLink shows ads.

### Which is updated more often, My CenturyLink or EarthLink?

My CenturyLink ships an update every 3 weeks, and EarthLink every 3 weeks. Most recently, My CenturyLink was updated on November 8, 2026 and EarthLink on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*