# Protección vs Mi Bancolombia

The clearest difference is rating: Protección at 4.8 against Mi Bancolombia's 3.4. Protección also leads on review sentiment (47% vs 14%). Mi Bancolombia's advantage is update cadence (weekly vs monthly) and iOS requirement (14.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Protección holds the better App Store score, 4.8 against 3.4. Both are backed by a comparable volume of ratings — 1.2K and 1.4K respectively. Written reviews point the same way: 47% of Protección's written reviews are positive against 14% of Mi Bancolombia's.

Protección ships an update monthly, Mi Bancolombia weekly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Protección | Mi Bancolombia |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (1.2K ratings)](https://appshunter.io/ios/app/proteccion/id1015636587/reviews)** | [3.4 (1.4K ratings)](https://appshunter.io/ios/app/mi-bancolombia/id6526460670/reviews) |
| Number of ratings | 1.2K | **1.4K** |
| Positive reviews | **47.1% of reviews** | 13.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Weekly** |
| Monetization | Free | Free |
| Size | 26 MB | 243 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Protección S. A.](https://appshunter.io/developer/890910395) | [Bancolombia s.a.](https://appshunter.io/developer/565101006) |

## What reviewers say

### Protección

[App page](https://appshunter.io/ios/app/proteccion/id1015636587)

Easily and securely access your product information, manage savings and investments, and access online withdrawal portals. Request advice without needing to visit a physical location.

**Highlights:** Access product information, Manage savings and investments, Online withdrawal portal, Request advisory services, Secure transactions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excelente aplicación
- 👍 Aplicación muy útil
- 👍 La aplicación es excelente y tiene muchas funcionalidades
- 👍 Ha mejorado mucho en desempeño y usabilidad
- 👍 La app permite un manejo muy fácil de mis inversiones

**What reviewers complain about**

- 🐛 Funcionamiento muy inestable
- 🐛 No muy confiable
- 🐛 La conectividad es pésima
- 🐛 Demora en ser atendido por llamada
- 🐛 Nunca contestan las llamadas

**Reported bugs**

- La conectividad es pésima y demora en ser atendido por llamada. Igual cuando se llama desde un teléfono, nunca contestan. Indican en momento le atenderemos. Ayer esperé casi dos horas en dos llamadas y no fui atendido.
- Lograr ver el saldo de fondos es un milagro
- La videollamada no funciona, y por cada intento hay que volver a llenar un formulario de datos. Algunos iconos no funcionan. Navegacion en circulos. E informacion desactualizada.
- He hecho un restablecimiento de clave, por ahí 100 veces y nuncaaaaaaaa me deja entrar! Muy mal!!
- La App no funciona en iphone 5s - iOS 10

**Requested features**

- Sería bueno contar con un tutorial en YouTube.


### Mi Bancolombia

[App page](https://appshunter.io/ios/app/mi-bancolombia/id6526460670)

Manage your finances with a comprehensive banking app. Send and receive money, pay bills, open accounts, and access various financial services. Personalize your experience with features like dark mode and custom card designs.

**Highlights:** Send and receive money instantly, Pay bills and credits, Open accounts and request cards, Manage savings with Bolsillos, Personalize app experience, Dark mode for battery saving

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 👍 Intuitive and user-friendly
- 💡 Personalized experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🔒 Issues with dynamic password activation
- 📍 Lack of feature parity with previous app
- 🤔 Confusing navigation and layout

**Reported bugs**

- Unable to complete transactions due to dynamic password issues
- Disappearing contact lists and account information
- Inconsistent error messages and failed processes

**Requested features**

- Ability to view account holder names for transfers
- Option to add notes/descriptions for transactions
- Seamless integration with previous app data and settings


## Frequently asked questions

### Is Protección free?

Protección is free to download, with no in-app purchases.

### Is Mi Bancolombia free?

Mi Bancolombia is free to download, with no in-app purchases.

### Which has better reviews, Protección or Mi Bancolombia?

Protección is rated higher. Protección averages 4.8 out of 5 from 1.2K ratings, while Mi Bancolombia averages 3.4 from 1.4K ratings.

### Do Protección or Mi Bancolombia have ads?

Neither Protección nor Mi Bancolombia shows ads.

### Which is updated more often, Protección or Mi Bancolombia?

Protección ships an update monthly, and Mi Bancolombia weekly. Most recently, Protección was updated on October 29, 2026 and Mi Bancolombia on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*