# Aircall vs Textline

The clearest difference is rating: Aircall at 4.4 against Textline's 2.7. Aircall also leads on ads (none vs shown) and update cadence (fortnightly vs every 2 months). Textline's advantage is monetization model (ad-supported vs subscription) and device support (3 vs 1). On price, review sentiment and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aircall holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: Aircall has 328 ratings behind it against 22, so its average is the more settled of the two. Written reviews split almost evenly too, at 36% and 35% positive.

Aircall ships an update fortnightly, Textline every 2 months. The most recent releases landed on September 26, 2026 and June 10, 2026 respectively.

## The numbers

| Metric | Aircall | Textline |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (328 ratings)](https://appshunter.io/ios/app/aircall/id1021338425/reviews)** | [2.7 (22 ratings)](https://appshunter.io/ios/app/textline/id1144596682/reviews) |
| Number of ratings | **328** | 22 |
| Positive reviews | **35.9% of reviews** | 35.3% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Subscription | **Ad-supported** |
| Size | 89 MB | 1 MB |
| Requires iOS | 17.0 | **14.5** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Aircall.io Inc.](https://appshunter.io/developer/1021337734) | [Textline, Inc](https://appshunter.io/developer/1144596681) |

## What reviewers say

### Aircall

[App page](https://appshunter.io/ios/app/aircall/id1021338425)

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

**Highlights:** Business phone numbers, Call recording and notes, SMS/MMS messaging, AI-driven call summaries, CRM and Helpdesk integrations, Mobile notifications, Call transfer and conferencing

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile app
- 📞 Seamless desktop-mobile integration
- 📊 Helpful analytics and reporting
- 🤝 Good CRM integrations
- 💬 Reliable text messaging

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 📉 Unreliable call quality and connectivity
- 🕰️ Slow app performance and loading times
- 🔇 Missing key features like voicemail playback
- 💰 Overpriced compared to competitors

**Reported bugs**

- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices

**Requested features**

- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer


### Textline

[App page](https://appshunter.io/ios/app/textline/id1144596682)

Enable your team to provide customer support and sales through SMS. Customers can text your business directly without needing an app, leveraging the high open rates of text messages for faster responses and improved satisfaction. This mobile app syncs with the web service for on-the-go team collaboration.

**Highlights:** Team SMS for customer support, Dedicated business phone numbers, Syncs with web service, Conversation assignments, Message templates, Automated responses, NPS surveys via SMS

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Aircall free?

Aircall is free to download, with no in-app purchases.

### Is Textline free?

Textline is free to download, with no in-app purchases.

### Which has better reviews, Aircall or Textline?

Aircall is rated higher. Aircall averages 4.4 out of 5 from 328 ratings, while Textline averages 2.7 from 22 ratings.

### Do Aircall or Textline have ads?

Textline shows ads; Aircall does not.

### Which is updated more often, Aircall or Textline?

Aircall ships an update fortnightly, and Textline every 2 months. Most recently, Aircall was updated on September 26, 2026 and Textline on June 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*