# Aircall vs Avaya Cloud Office

Aircall and Avaya Cloud Office both sit at 4.4 stars, but that hides the real split: 68% of Avaya Cloud Office's written reviews are positive against 36% of Aircall's. Aircall's advantage is update cadence (fortnightly vs every 3 months) and ratings volume (351 vs 66). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aircall holds the better App Store score, 4.4 against 4.2. That said, the two scores are not equally well evidenced: Aircall has 351 ratings behind it against 66, so its average is the more settled of the two. Written reviews complicate that: 36% of Aircall's written reviews are positive against 68% of Avaya Cloud Office's, so the app with the better star average is not the one people write more warmly about.

Aircall ships an update fortnightly, Avaya Cloud Office every 3 months. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | Aircall | Avaya Cloud Office |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (351 ratings)](https://appshunter.io/ios/app/aircall/id1021338425/reviews)** | [4.2 (66 ratings)](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694/reviews) |
| Number of ratings | **351** | 66 |
| Positive reviews | 35.9% of reviews | **68.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Subscription | Subscription |
| Size | 88 MB | 370 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [Aircall.io Inc.](https://appshunter.io/developer/1021337734) | [RingCentral, Inc](https://appshunter.io/developer/293305987) |

## What reviewers say

### Aircall

[App page](https://appshunter.io/ios/app/aircall/id1021338425)

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

**Highlights:** Business phone numbers, Call recording and notes, SMS/MMS messaging, AI-driven call summaries, CRM and Helpdesk integrations, Mobile notifications, Call transfer and conferencing

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile app
- 📞 Seamless desktop-mobile integration
- 📊 Helpful analytics and reporting
- 🤝 Good CRM integrations
- 💬 Reliable text messaging

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 📉 Unreliable call quality and connectivity
- 🕰️ Slow app performance and loading times
- 🔇 Missing key features like voicemail playback
- 💰 Overpriced compared to competitors

**Reported bugs**

- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices

**Requested features**

- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer


### Avaya Cloud Office

[App page](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694)

This app unifies business communication, allowing users to call, message, and meet from a single interface. It supports team messaging, video conferencing with screen sharing, and HD calling. Integrations with other business apps streamline workflows.

**Highlights:** Team messaging, Video meetings with screen sharing, HD calling, Single business number for calls, SMS, and fax, App integrations, File and task management

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Aircall free?

Aircall is free to download, with no in-app purchases.

### Is Avaya Cloud Office free?

Avaya Cloud Office is free to download, with no in-app purchases.

### Which has better reviews, Aircall or Avaya Cloud Office?

Aircall is rated higher. Aircall averages 4.4 out of 5 from 351 ratings, while Avaya Cloud Office averages 4.2 from 66 ratings.

### Do Aircall or Avaya Cloud Office have ads?

Neither Aircall nor Avaya Cloud Office shows ads.

### Which is updated more often, Aircall or Avaya Cloud Office?

Aircall ships an update fortnightly, and Avaya Cloud Office every 3 months. Most recently, Aircall was updated on October 29, 2026 and Avaya Cloud Office on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*