# Aircall vs Planbase

The clearest difference is rating: Planbase at 5.0 against Aircall's 4.4. Planbase also leads on monetization model (free vs subscription) and update cadence (every 4 days vs fortnightly). Aircall's advantage is ratings volume (315 vs 2). On price, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Planbase holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Aircall has 315 ratings behind it against 2, so its average is the more settled of the two.

Aircall ships an update fortnightly, Planbase every 4 days. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Aircall | Planbase |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (315 ratings)](https://appshunter.io/ios/app/aircall/id1021338425/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/planbase/id6748236736/reviews)** |
| Number of ratings | **315** | 2 |
| Positive reviews | 35.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 4 days** |
| Monetization | Subscription | **Free** |
| Size | 83 MB | 24 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Aircall.io Inc.](https://appshunter.io/developer/1021337734) | [Planbase Technologies, Inc.](https://appshunter.io/developer/1824710766) |

## What reviewers say

### Aircall

[App page](https://appshunter.io/ios/app/aircall/id1021338425)

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

**Highlights:** Business phone numbers, Call recording and notes, SMS/MMS messaging, AI-driven call summaries, CRM and Helpdesk integrations, Mobile notifications, Call transfer and conferencing

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile app
- 📞 Seamless desktop-mobile integration
- 📊 Helpful analytics and reporting
- 🤝 Good CRM integrations
- 💬 Reliable text messaging

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 📉 Unreliable call quality and connectivity
- 🕰️ Slow app performance and loading times
- 🔇 Missing key features like voicemail playback
- 💰 Overpriced compared to competitors

**Reported bugs**

- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices

**Requested features**

- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer


### Planbase

[App page](https://appshunter.io/ios/app/planbase/id6748236736)

This platform helps healthcare teams manage provider schedules, track time and attendance, and streamline shift requests. It provides tools to enhance team efficiency and ensure compliance.

**Highlights:** Provider schedule management, Time and attendance tracking, Shift request streamlining, Team efficiency tools, Compliance support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Aircall free?

Aircall is free to download, with no in-app purchases.

### Is Planbase free?

Planbase is free to download, with no in-app purchases.

### Which has better reviews, Aircall or Planbase?

Planbase is rated higher. Aircall averages 4.4 out of 5 from 315 ratings, while Planbase averages 5.0 from 2 ratings.

### Do Aircall or Planbase have ads?

Neither Aircall nor Planbase shows ads.

### Which is updated more often, Aircall or Planbase?

Aircall ships an update fortnightly, and Planbase every 4 days. Most recently, Aircall was updated on September 23, 2026 and Planbase on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*