# Virgin Active SA vs Sorbet Group

The clearest difference is rating: Virgin Active SA at 4.8 against Sorbet Group's 1.0. Virgin Active SA also leads on ratings volume (745 vs 1) and update cadence (every 3 weeks vs every 4 months). Sorbet Group's advantage is iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Virgin Active SA holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Virgin Active SA has 745 ratings behind it against 1, so its average is the more settled of the two.

Virgin Active SA ships an update every 3 weeks, Sorbet Group every 4 months. The most recent releases landed on October 19, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Virgin Active SA | Sorbet Group |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (745 ratings)](https://appshunter.io/ios/app/virgin-active-sa/id1022763576/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/sorbet-group/id1629635178/reviews) |
| Number of ratings | **745** | 1 |
| Positive reviews | 5.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Size | 352 MB | 74 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Virgin Active South Africa](https://appshunter.io/developer/978000637) | [THE SORBET EXPERIENCE (PTY) LTD](https://appshunter.io/developer/1629635180) |

## What reviewers say

### Virgin Active SA

[App page](https://appshunter.io/ios/app/virgin-active-sa/id1022763576)

This app rewards you for achieving personal wellness goals with exclusive partner offers. Access on-demand classes, book club sessions up to 8 days ahead, and use your digital card for club entry. It's designed to support your progress with guidance and tangible benefits.

**Highlights:** Real rewards from partners, Book club classes up to 8 days in advance, Digital access card for club entry, On-demand classes for anytime training, Personalized wellness guidance

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and convenient layout
- 💡 Digital membership card functionality
- 🎯 Well-thought-out design approach

**What reviewers complain about**

- 🐛 Frequent login failures and authentication errors
- ⚠️ Rewards system doesn't work reliably
- 🐢 Extremely slow app performance
- ❌ Gym session tracking not registering
- 🔄 Inconsistent functionality across devices

**Reported bugs**

- Login error messages with no resolution
- Password reset emails delayed or not received
- App freezes during booking attempts
- Gym attendance not logged for rewards
- Rewards expiring before being credited

**Requested features**

- Apple Wallet integration for digital card
- Apple Watch device support
- Graphical display of visit statistics per month
- Bike assignment visibility for spinning bookings
- Club entry button on home page


### Sorbet Group

[App page](https://appshunter.io/ios/app/sorbet-group/id1629635178)

Book, reschedule, and manage appointments for a variety of beauty and grooming services. Access your service history, check balances, and make loyalty changes. Enjoy head-to-toe confidence with treatments from nail, body, hair, and skin care specialists.

**Highlights:** Book and reschedule appointments, View service history, Check account balances, Manage loyalty programs, Access various beauty treatments, Find salon locations

**In-app purchases:** none


## Frequently asked questions

### Is Virgin Active SA free?

Virgin Active SA is free to download, with no in-app purchases.

### Is Sorbet Group free?

Sorbet Group is free to download, with no in-app purchases.

### Which has better reviews, Virgin Active SA or Sorbet Group?

Virgin Active SA is rated higher. Virgin Active SA averages 4.8 out of 5 from 745 ratings, while Sorbet Group averages 1.0 from 1 ratings.

### Do Virgin Active SA or Sorbet Group have ads?

Neither Virgin Active SA nor Sorbet Group shows ads.

### Which is updated more often, Virgin Active SA or Sorbet Group?

Virgin Active SA ships an update every 3 weeks, and Sorbet Group every 4 months. Most recently, Virgin Active SA was updated on October 19, 2026 and Sorbet Group on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*