# Tidepool Mobile vs SugarPixel Hub

The clearest difference is rating: SugarPixel Hub at 4.4 against Tidepool Mobile's 2.8. SugarPixel Hub also leads on review sentiment (69% vs 28%) and update cadence (every 3 weeks vs every 3 months). Tidepool Mobile's advantage is iOS requirement (11.0 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SugarPixel Hub holds the better App Store score, 4.4 against 2.8. Both are backed by a comparable volume of ratings — 70 and 108 respectively. Written reviews point the same way: 28% of Tidepool Mobile's written reviews are positive against 69% of SugarPixel Hub's.

Tidepool Mobile ships an update every 3 months, SugarPixel Hub every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Tidepool Mobile | SugarPixel Hub |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (70 ratings)](https://appshunter.io/ios/app/tidepool-mobile/id1026395200/reviews) | **[4.4 (108 ratings)](https://appshunter.io/ios/app/sugarpixel-hub/id1635792127/reviews)** |
| Number of ratings | 70 | **108** |
| Positive reviews | 27.7% of reviews | **69.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 34 MB | 43 MB |
| Requires iOS | **11.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Tidepool Project](https://appshunter.io/developer/1026395199) | [CustomTypeOne LLC](https://appshunter.io/developer/1483304985) |

## What reviewers say

### Tidepool Mobile

[App page](https://appshunter.io/ios/app/tidepool-mobile/id1026395200)

This app allows users to upload data from various diabetes devices and Apple Health to a central web platform. It also enables users to add contextual notes and comments to their glucose, insulin, and activity data for better tracking and analysis.

**Highlights:** Upload data from Apple Health, Tag CGM, pump, and meter data with notes, Track meals and exercise, Search noted events, Comment on data, Donate de-identified data

**In-app purchases:** none

**What reviewers like**

- 👍 Great for notes and context
- 👍 Centralized data aggregation
- 👍 Helpful for care teams
- 👍 Useful for DIY loop data
- 👍 Good for communication

**What reviewers complain about**

- 👎 Cannot view data on mobile
- 👎 Limited mobile functionality
- 👎 Desktop-only data viewing
- 👎 Outdated app, no updates
- 👎 Confusing purpose

**Reported bugs**

- App has not received updates in years
- Desktop website is glitchy
- Desktop website doesn't show accurate CGM readings
- 400 errors when uploading data
- 401 error after first hour

**Requested features**

- View data on mobile
- Update app with new features
- Support for more devices (e.g., Medtronic, Omnipod 5)
- Sync with Apple Health for exercise data
- Manual entry for long-acting insulin


### SugarPixel Hub

[App page](https://appshunter.io/ios/app/sugarpixel-hub/id1635792127)

Configure your dedicated blood glucose pixel clock for real-time BG readings and alerts. Connect multiple devices and customize alert levels with audio, vibration, and visual cues. Select your preferred display and update firmware seamlessly.

**Highlights:** Configure multiple SugarPixels, Connect Dexcom, Libre, Nightscout, Gluroo, Customize alert levels, Select preferred display, Over-the-air firmware updates

**In-app purchases:** none

**What reviewers like**

- 🔊 Loud and clear alerts
- 👍 Easy to use and navigate
- 💡 Life-saving functionality
- 🏠 Essential for T1D families
- 🚀 Quick setup and configuration

**What reviewers complain about**

- 🐛 Frequent connectivity issues
- 😩 Irritating troubleshooting required
- ❌ Support is non-existent
- ⚠️ App needs significant improvement
- 🐌 App can be slow and unresponsive

**Reported bugs**

- Device no longer connects to the app
- CGM Log In Error
- App frequently won't connect to device
- App loads forever when selecting device
- App starts acting up for days

**Requested features**

- Add a 'save' or 'connect' button in CGM setup
- Make the device an alarm clock
- Increase vibration sensor range
- Rechargeable battery for smaller footprint
- Improve app UI and make it more intuitive


## Frequently asked questions

### Is Tidepool Mobile free?

Tidepool Mobile is free to download, with no in-app purchases.

### Is SugarPixel Hub free?

SugarPixel Hub is free to download, with no in-app purchases.

### Which has better reviews, Tidepool Mobile or SugarPixel Hub?

SugarPixel Hub is rated higher. Tidepool Mobile averages 2.8 out of 5 from 70 ratings, while SugarPixel Hub averages 4.4 from 108 ratings.

### Do Tidepool Mobile or SugarPixel Hub have ads?

Neither Tidepool Mobile nor SugarPixel Hub shows ads.

### Which is updated more often, Tidepool Mobile or SugarPixel Hub?

Tidepool Mobile ships an update every 3 months, and SugarPixel Hub every 3 weeks. Most recently, Tidepool Mobile was updated on October 24, 2026 and SugarPixel Hub on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*