# Comstice Mobile Agent vs ServiceNow Agent

The clearest difference is update cadence: ServiceNow Agent at every 2 weeks against Comstice Mobile Agent's every 5 weeks. Comstice Mobile Agent's advantage is iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Comstice Mobile Agent ships an update every 5 weeks, ServiceNow Agent every 2 weeks. The most recent releases landed on May 17, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | Comstice Mobile Agent | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[4.6 (2.6K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** |
| Number of ratings | — | **2.6K** |
| Positive reviews | — | 63.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 2 weeks** |
| Monetization | — | Free |
| Size | 27 MB | 140 MB |
| Requires iOS | **12.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Comstice Ltd](https://appshunter.io/developer/979631154) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Comstice Mobile Agent

[App page](https://appshunter.io/ios/app/comstice-mobile-agent/id1029458264)

**Features:** macOS Compatibility

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


## Frequently asked questions

### Is Comstice Mobile Agent free?

Comstice Mobile Agent is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Do Comstice Mobile Agent or ServiceNow Agent have ads?

Neither Comstice Mobile Agent nor ServiceNow Agent shows ads.

### Which is updated more often, Comstice Mobile Agent or ServiceNow Agent?

Comstice Mobile Agent ships an update every 5 weeks, and ServiceNow Agent every 2 weeks. Most recently, Comstice Mobile Agent was updated on May 17, 2026 and ServiceNow Agent on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*