# MSP Manager vs SherpaDesk

The clearest difference is rating: SherpaDesk at 4.2 against MSP Manager's 3.6. SherpaDesk also leads on update cadence (monthly vs every 6 months). MSP Manager's advantage is ratings volume (32 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SherpaDesk holds the better App Store score, 4.2 against 3.6. That said, the two scores are not equally well evidenced: MSP Manager has 32 ratings behind it against 6, so its average is the more settled of the two.

MSP Manager ships an update every 6 months, SherpaDesk monthly. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | MSP Manager | SherpaDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (32 ratings)](https://appshunter.io/ios/app/msp-manager/id1032842341/reviews) | **[4.2 (6 ratings)](https://appshunter.io/ios/app/sherpadesk/id1581366712/reviews)** |
| Number of ratings | **32** | 6 |
| Positive reviews | 15.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Monthly** |
| Monetization | Free | Free |
| Size | 104 MB | 1 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) | [bigWebApps](https://appshunter.io/developer/559755261) |

## What reviewers say

### MSP Manager

[App page](https://appshunter.io/ios/app/msp-manager/id1032842341)

Manage IT support tickets and customer information remotely. Create helpdesk tickets quickly, review your schedule, and track time and expenses while on the move.

**Highlights:** Create helpdesk tickets, Access customer information, Track time and expenses, Review schedule, Organize business remotely

**Features:** Vision Pro support

**In-app purchases:** none


### SherpaDesk

[App page](https://appshunter.io/ios/app/sherpadesk/id1581366712)

Manage support requests, log time, and track tasks with a modern, user-friendly interface. Stay updated with push notifications and access all your scheduled events and account information on the go.

**Highlights:** Modern visual refresh, Track support requests, Log time and expenses, Manage tasks, Push notifications, Access scheduled events, Account information access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MSP Manager free?

MSP Manager is free to download, with no in-app purchases.

### Is SherpaDesk free?

SherpaDesk is free to download, with no in-app purchases.

### Which has better reviews, MSP Manager or SherpaDesk?

SherpaDesk is rated higher. MSP Manager averages 3.6 out of 5 from 32 ratings, while SherpaDesk averages 4.2 from 6 ratings.

### Do MSP Manager or SherpaDesk have ads?

Neither MSP Manager nor SherpaDesk shows ads.

### Which is updated more often, MSP Manager or SherpaDesk?

MSP Manager ships an update every 6 months, and SherpaDesk monthly. Most recently, MSP Manager was updated on October 29, 2026 and SherpaDesk on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*