# Facility Issue Reporting vs SignUpGenius

The clearest difference is rating: Facility Issue Reporting at 2.8 against SignUpGenius's 1.3. Facility Issue Reporting also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SignUpGenius's advantage is iOS requirement (15.0 vs 17.6). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Facility Issue Reporting holds the better App Store score, 2.8 against 1.3. Both are backed by a comparable volume of ratings — 190 and 63 respectively. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 2% of SignUpGenius's.

Facility Issue Reporting ships an update every 6 weeks, SignUpGenius every 3 months. The most recent releases landed on September 9, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Facility Issue Reporting | SignUpGenius |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (190 ratings)](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160/reviews)** | [1.3 (63 ratings)](https://appshunter.io/ios/app/signupgenius/id1314654833/reviews) |
| Number of ratings | **190** | 63 |
| Positive reviews | **18.6% of reviews** | 1.9% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 28 MB | 20 MB |
| Requires iOS | 17.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [The Church of Jesus Christ of Latter-day Saints](https://appshunter.io/developer/319828224) | [SignUpGenius, Inc.](https://appshunter.io/developer/1314654832) |

## What reviewers say

### Facility Issue Reporting

[App page](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160)

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

**Highlights:** Report facility issues electronically, Review facility issues, Streamlined issue resolution, Electronic tracking of issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process

**What reviewers complain about**

- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)

**Reported bugs**

- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions

**Requested features**

- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar


### SignUpGenius

[App page](https://appshunter.io/ios/app/signupgenius/id1314654833)

Easily create and manage event sign-ups, volunteer schedules, and group activities from your phone. Coordinate participants, track RSVPs, send automated reminders, and collect payments securely. This tool streamlines event planning for schools, nonprofits, and community groups.

**Highlights:** Create online sign ups, Manage RSVPs and schedules, Send automated reminders, Collect payments and donations, Organize school and nonprofit events, Access sign ups on mobile

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to view signups you've joined
- 📱 Convenient mobile access to existing signups
- ✅ Website version works well for creation
- 🎯 Useful for quick signup verification

**What reviewers complain about**

- 📺 Excessive and intrusive advertisements covering screen
- 🔄 Requires re-login every time app opens
- 📝 Cannot create or edit signups in app
- 🖥️ Desktop website layout forced on mobile
- ⚠️ Blank screens and navigation failures

**Reported bugs**

- App crashes on startup or during use
- Login fails with correct credentials
- Blank/white screens after navigation
- Password entry causes app shutdown
- App locks out users after failed login attempts

**Requested features**

- Create and manage signups directly in app
- Push notifications for signup changes and events
- Favorites or bookmarks for frequently used signups
- Calendar view with date filtering
- Admin tools to edit volunteer assignments


## Frequently asked questions

### Is Facility Issue Reporting free?

Facility Issue Reporting is free to download, with no in-app purchases.

### Is SignUpGenius free?

SignUpGenius is free to download, with no in-app purchases.

### Which has better reviews, Facility Issue Reporting or SignUpGenius?

Facility Issue Reporting is rated higher. Facility Issue Reporting averages 2.8 out of 5 from 190 ratings, while SignUpGenius averages 1.3 from 63 ratings.

### Do Facility Issue Reporting or SignUpGenius have ads?

SignUpGenius shows ads; Facility Issue Reporting does not.

### Which is updated more often, Facility Issue Reporting or SignUpGenius?

Facility Issue Reporting ships an update every 6 weeks, and SignUpGenius every 3 months. Most recently, Facility Issue Reporting was updated on September 9, 2026 and SignUpGenius on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*