# Facility Issue Reporting vs STG311

The clearest difference is iOS requirement: STG311 at 12.0 against Facility Issue Reporting's 17.6. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Facility Issue Reporting | STG311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (190 ratings)](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160/reviews)** | — |
| Number of ratings | **190** | — |
| Positive reviews | 18.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | — |
| Monetization | Free | — |
| Size | 28 MB | 12 MB |
| Requires iOS | 17.6 | **12.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The Church of Jesus Christ of Latter-day Saints](https://appshunter.io/developer/319828224) | [St. George City Government Inc.](https://appshunter.io/developer/694717585) |

## What reviewers say

### Facility Issue Reporting

[App page](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160)

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

**Highlights:** Report facility issues electronically, Review facility issues, Streamlined issue resolution, Electronic tracking of issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process

**What reviewers complain about**

- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)

**Reported bugs**

- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions

**Requested features**

- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar


### STG311

[App page](https://appshunter.io/ios/app/stg311/id1555250105)

**In-app purchases:** none


## Frequently asked questions

### Is Facility Issue Reporting free?

Facility Issue Reporting is free to download, with no in-app purchases.

### Is STG311 free?

STG311 is free to download, with no in-app purchases.

### Do Facility Issue Reporting or STG311 have ads?

Neither Facility Issue Reporting nor STG311 shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*