# Facility Issue Reporting vs Kiln Community

The clearest difference is rating: Kiln Community at 4.8 against Facility Issue Reporting's 2.8. Kiln Community also leads on review sentiment (60% vs 19%). Facility Issue Reporting's advantage is ratings volume (195 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kiln Community holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 195 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 60% of Kiln Community's.

Facility Issue Reporting ships an update every 6 weeks, Kiln Community every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Facility Issue Reporting | Kiln Community |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (195 ratings)](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160/reviews) | **[4.8 (12 ratings)](https://appshunter.io/ios/app/kiln-community/id1617815915/reviews)** |
| Number of ratings | **195** | 12 |
| Positive reviews | 18.6% of reviews | **60.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 28 MB | 39 MB |
| Requires iOS | 17.6 | **17.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [The Church of Jesus Christ of Latter-day Saints](https://appshunter.io/developer/319828224) | [Kiln](https://appshunter.io/developer/1364347985) |

## What reviewers say

### Facility Issue Reporting

[App page](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160)

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

**Highlights:** Report facility issues electronically, Review facility issues, Streamlined issue resolution, Electronic tracking of issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process

**What reviewers complain about**

- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)

**Reported bugs**

- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions

**Requested features**

- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar


### Kiln Community

[App page](https://appshunter.io/ios/app/kiln-community/id1617815915)

Discover and book flexible office spaces and coworking communities designed to enhance productivity and lifestyle. Access amenities and connect with a network of professionals.

**Highlights:** Book flexible office spaces, Access coworking communities, Enhance performance, Elevate lifestyle, Connect with professionals

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Facility Issue Reporting free?

Facility Issue Reporting is free to download, with no in-app purchases.

### Is Kiln Community free?

Kiln Community is free to download, with no in-app purchases.

### Which has better reviews, Facility Issue Reporting or Kiln Community?

Kiln Community is rated higher. Facility Issue Reporting averages 2.8 out of 5 from 195 ratings, while Kiln Community averages 4.8 from 12 ratings.

### Do Facility Issue Reporting or Kiln Community have ads?

Neither Facility Issue Reporting nor Kiln Community shows ads.

### Which is updated more often, Facility Issue Reporting or Kiln Community?

Facility Issue Reporting ships an update every 6 weeks, and Kiln Community every 2 months. Most recently, Facility Issue Reporting was updated on October 26, 2026 and Kiln Community on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*