# Facility Issue Reporting vs Scratch Golf Lab

The clearest difference is review sentiment: Scratch Golf Lab at 100% against Facility Issue Reporting's 19%. Scratch Golf Lab also leads on rating (5.0 vs 2.8) and iOS requirement (15.0 vs 17.6). Facility Issue Reporting's advantage is monetization model (free vs ad-supported) and ratings volume (190 vs 19). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scratch Golf Lab holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 190 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 100% of Scratch Golf Lab's.

Facility Issue Reporting ships an update every 6 weeks, Scratch Golf Lab monthly. The most recent releases landed on September 29, 2026 and August 12, 2026 respectively.

## The numbers

| Metric | Facility Issue Reporting | Scratch Golf Lab |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (190 ratings)](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160/reviews) | **[5.0 (19 ratings)](https://appshunter.io/ios/app/scratch-golf-lab/id6443923825/reviews)** |
| Number of ratings | **190** | 19 |
| Positive reviews | 18.6% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | **Free** | Ad-supported |
| Size | 28 MB | 45 MB |
| Requires iOS | 17.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [The Church of Jesus Christ of Latter-day Saints](https://appshunter.io/developer/319828224) | [SGL Utah, LLC](https://appshunter.io/developer/1650640054) |

## What reviewers say

### Facility Issue Reporting

[App page](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160)

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

**Highlights:** Report facility issues electronically, Review facility issues, Streamlined issue resolution, Electronic tracking of issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process

**What reviewers complain about**

- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)

**Reported bugs**

- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions

**Requested features**

- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar


### Scratch Golf Lab

[App page](https://appshunter.io/ios/app/scratch-golf-lab/id6443923825)

Manage your golf club membership with this app. Book tee times, access facilities, view events, and manage your membership plans. You can also access a mobile pro shop and manage invoices and billing.

**Highlights:** Tee time reservations, Facility access, Community calendar, Membership plan management, Mobile pro shop, Invoices & billing

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Facility Issue Reporting free?

Facility Issue Reporting is free to download, with no in-app purchases.

### Is Scratch Golf Lab free?

Scratch Golf Lab is free to download, with no in-app purchases.

### Which has better reviews, Facility Issue Reporting or Scratch Golf Lab?

Scratch Golf Lab is rated higher. Facility Issue Reporting averages 2.8 out of 5 from 190 ratings, while Scratch Golf Lab averages 5.0 from 19 ratings.

### Do Facility Issue Reporting or Scratch Golf Lab have ads?

Neither Facility Issue Reporting nor Scratch Golf Lab shows ads.

### Which is updated more often, Facility Issue Reporting or Scratch Golf Lab?

Facility Issue Reporting ships an update every 6 weeks, and Scratch Golf Lab monthly. Most recently, Facility Issue Reporting was updated on September 29, 2026 and Scratch Golf Lab on August 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*