# Facility Issue Reporting vs Tukios Heardstone

The clearest difference is review sentiment: Tukios Heardstone at 100% against Facility Issue Reporting's 19%. Tukios Heardstone also leads on rating (5.0 vs 2.8) and update cadence (every 8 days vs every 6 weeks). Facility Issue Reporting's advantage is ratings volume (195 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tukios Heardstone holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 195 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 100% of Tukios Heardstone's.

Facility Issue Reporting ships an update every 6 weeks, Tukios Heardstone every 8 days. The most recent releases landed on October 20, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Facility Issue Reporting | Tukios Heardstone |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (195 ratings)](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160/reviews) | **[5.0 (16 ratings)](https://appshunter.io/ios/app/tukios-heardstone/id6754852047/reviews)** |
| Number of ratings | **195** | 16 |
| Positive reviews | 18.6% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 8 days** |
| Monetization | Free | Free |
| Size | 28 MB | 56 MB |
| Requires iOS | 17.6 | **16.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [The Church of Jesus Christ of Latter-day Saints](https://appshunter.io/developer/319828224) | [Tukios, Inc.](https://appshunter.io/developer/1850512539) |

## What reviewers say

### Facility Issue Reporting

[App page](https://appshunter.io/ios/app/facility-issue-reporting/id1035961160)

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

**Highlights:** Report facility issues electronically, Review facility issues, Streamlined issue resolution, Electronic tracking of issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process

**What reviewers complain about**

- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)

**Reported bugs**

- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions

**Requested features**

- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar


### Tukios Heardstone

[App page](https://appshunter.io/ios/app/tukios-heardstone/id6754852047)

This AI-powered assistant streamlines funeral management for directors. It organizes photos, documents, and notes, using AI to transcribe audio, extract key details, and draft obituaries. The app also provides personalization ideas and task management to ensure a smooth workflow.

**Highlights:** Live audio recording, In-app document photography, File uploads, AI transcription and data extraction, Automatic obituary drafting, AI personalization ideas, Task management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Facility Issue Reporting free?

Facility Issue Reporting is free to download, with no in-app purchases.

### Is Tukios Heardstone free?

Tukios Heardstone is free to download, with no in-app purchases.

### Which has better reviews, Facility Issue Reporting or Tukios Heardstone?

Tukios Heardstone is rated higher. Facility Issue Reporting averages 2.8 out of 5 from 195 ratings, while Tukios Heardstone averages 5.0 from 16 ratings.

### Do Facility Issue Reporting or Tukios Heardstone have ads?

Neither Facility Issue Reporting nor Tukios Heardstone shows ads.

### Which is updated more often, Facility Issue Reporting or Tukios Heardstone?

Facility Issue Reporting ships an update every 6 weeks, and Tukios Heardstone every 8 days. Most recently, Facility Issue Reporting was updated on October 20, 2026 and Tukios Heardstone on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*