# APPatient vs AW Touchpoint

The clearest difference is review sentiment: AW Touchpoint at 67% against APPatient's 9%. AW Touchpoint also leads on rating (4.6 vs 4.1) and device support (3 vs 1). APPatient's advantage is chart position (#33 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AW Touchpoint holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 22K and 8.8K respectively. Written reviews point the same way: 9% of APPatient's written reviews are positive against 67% of AW Touchpoint's.

APPatient ships an update every 3 months, AW Touchpoint every 2 months. The most recent releases landed on September 26, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | APPatient | AW Touchpoint |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (22K ratings)](https://appshunter.io/ios/app/appatient/id1036175909/reviews) | **[4.6 (8.8K ratings)](https://appshunter.io/ios/app/aw-touchpoint/id1221987053/reviews)** |
| Number of ratings | **22K** | 8.8K |
| Positive reviews | 8.6% of reviews | **67.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Best chart rank | **#33** | — |
| Size | 159 MB | 61 MB |
| Requires iOS | 17.0 | **13.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [Modernizing Medicine, Inc.](https://appshunter.io/developer/387022758) | [American Well](https://appshunter.io/developer/437812372) |

## What reviewers say

### APPatient

[App page](https://appshunter.io/ios/app/appatient/id1036175909)

**Currently charting:** #33 Top Free · Medical (US App Store)

This app connects patients with their healthcare providers, offering features like telehealth, medical record access, and prescription refill requests. It streamlines communication and allows for convenient access to health information for both patients and practices.

**Highlights:** Telehealth access, Medical record viewing, Prescription refill requests, Secure communication with healthcare team, Online check-in for practices, Access lab and test results

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Straightforward functionality
- 🚀 Seamless integration with doctor's office
- 💡 Useful features like viewing appointments and medical history

**What reviewers complain about**

- 🐛 Frequent login and password reset issues
- 🔍 Confusing setup process
- 🤔 Lack of instructions and support
- 👨‍⚕️ Disconnect between app and doctor's office systems
- 🤯 Frustrating user experience

**Reported bugs**

- App crashes on launch
- Password reset links don't work
- Inconsistent behavior across devices
- Overlapping UI elements block functionality

**Requested features**

- Ability to add/update pharmacy information
- Option to upload insurance card images
- Improved password reset flow
- Better integration with Apple Health


### AW Touchpoint

[App page](https://appshunter.io/ios/app/aw-touchpoint/id1221987053)

Connect with healthcare providers for secure, convenient telemedicine consultations from any mobile device. Patients can join video calls instantly via an invitation link, bypassing login requirements. Providers can manage consultations, receive notifications, and access patient information within a HIPAA-compliant platform.

**Highlights:** Secure telemedicine consultations, HIPAA-compliant video calls, Instant patient connection via link, Provider case management, Automated notifications, EHR integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient video calls
- 👍 User-friendly app
- 🚀 Quick and easy to use
- 👍 Great video and audio quality
- 👍 Excellent customer support

**What reviewers complain about**

- 🐛 Connection issues and unstable calls
- 🐛 Microphone and camera problems
- 🐛 Glitchy and buggy performance
- 🐛 Delayed or lost notifications
- 🐛 Compatibility issues with devices

**Reported bugs**

- Microphone and camera access issues
- Frequent disconnections during calls
- Delayed or lost notifications
- Compatibility problems with older devices

**Requested features**

- Improved stability and reliability
- Better integration with other platforms
- Expanded device compatibility
- Enhanced notification system


## Frequently asked questions

### Is APPatient free?

APPatient is free to download, with no in-app purchases.

### Is AW Touchpoint free?

AW Touchpoint is free to download, with no in-app purchases.

### Which has better reviews, APPatient or AW Touchpoint?

AW Touchpoint is rated higher. APPatient averages 4.1 out of 5 from 22K ratings, while AW Touchpoint averages 4.6 from 8.8K ratings.

### Do APPatient or AW Touchpoint have ads?

Neither APPatient nor AW Touchpoint shows ads.

### Which is updated more often, APPatient or AW Touchpoint?

APPatient ships an update every 3 months, and AW Touchpoint every 2 months. Most recently, APPatient was updated on September 26, 2026 and AW Touchpoint on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*