# Google Ads vs Shopify Inbox

The clearest difference is review sentiment: Shopify Inbox at 58% against Google Ads's 22%. Shopify Inbox also leads on rating (4.8 vs 4.4) and monetization model (free vs ad-supported). Google Ads's advantage is chart position (#116 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shopify Inbox holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 5K and 13K respectively. Written reviews point the same way: 22% of Google Ads's written reviews are positive against 58% of Shopify Inbox's.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Google Ads | Shopify Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (5K ratings)](https://appshunter.io/ios/app/google-ads/id1037457231/reviews) | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** |
| Number of ratings | 5K | **13K** |
| Positive reviews | 21.9% of reviews | **58.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Ad-supported | **Free** |
| Best chart rank | **#116** | — |
| Size | 137 MB | 41 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | +4 |
| Developer | [Google](https://appshunter.io/developer/281956209) | [Shopify Inc.](https://appshunter.io/developer/371294475) |

## What reviewers say

### Google Ads

[App page](https://appshunter.io/ios/app/google-ads/id1037457231)

**Currently charting:** #116 Top Free · Business (US App Store)

Manage your advertising campaigns directly from your mobile device. Monitor performance, receive actionable recommendations, and make quick edits to ads and budgets anytime, anywhere. Stay informed with real-time notifications and access expert support on the go.

**Highlights:** Monitor campaign performance, Edit campaigns, budgets, and keywords, Create and edit ads, Apply optimization recommendations, Real-time performance notifications, Access expert support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great features
- 💡 Helpful app
- 👍 User-friendly
- 🚀 Intuitive
- 🚀 Efficient

**What reviewers complain about**

- 🐛 Buggy app
- 🔒 Security issues
- 💰 Overcharging
- 🤖 Poor customer service
- 🤖 Lack of support

**Reported bugs**

- App crashes frequently
- Metrics not updating properly
- Inability to access all campaigns
- Stuck in update loop
- Compatibility issues with new devices

**Requested features**

- Allow creating campaigns from app
- Improve mobile app functionality
- Better sync with desktop version
- More user-friendly interface
- Clearer instructions and guidance


### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

**Highlights:** Sell products and discounts via chat, Automated message responses, Track shopping cart activity, Assign chats to staff, Manage conversations from multiple channels, Send order updates via email

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


## Frequently asked questions

### Is Google Ads free?

Google Ads is free to download, with no in-app purchases.

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Which has better reviews, Google Ads or Shopify Inbox?

Shopify Inbox is rated higher. Google Ads averages 4.4 out of 5 from 5K ratings, while Shopify Inbox averages 4.8 from 13K ratings.

### Do Google Ads or Shopify Inbox have ads?

Neither Google Ads nor Shopify Inbox shows ads.

### Which is updated more often, Google Ads or Shopify Inbox?

Google Ads ships an update fortnightly, and Shopify Inbox fortnightly. Most recently, Google Ads was updated on September 24, 2026 and Shopify Inbox on September 23, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*