# MyDigicel vs SurePay

The clearest difference is ads: SurePay at none against MyDigicel's shown. SurePay also leads on monetization model (free vs free with in-app purchases). MyDigicel's advantage is rating (2.8 vs 2.3) and ratings volume (2.2K vs 6). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyDigicel holds the better App Store score, 2.8 against 2.3. That said, the two scores are not equally well evidenced: MyDigicel has 2.2K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 0% of SurePay's.

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 22, 2026 and September 15, 2026 respectively.

## The numbers

| Metric | MyDigicel | SurePay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (2.2K ratings)](https://appshunter.io/ios/app/mydigicel/id1039460951/reviews)** | [2.3 (6 ratings)](https://appshunter.io/ios/app/surepay/id1332679919/reviews) |
| Number of ratings | **2.2K** | 6 |
| Positive reviews | **7.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 217 MB | 60 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Digicel Caribbean Limited](https://appshunter.io/developer/1566184421) | [SUR Technology Holdings, LLC](https://appshunter.io/developer/1300709843) |

## What reviewers say

### MyDigicel

[App page](https://appshunter.io/ios/app/mydigicel/id1039460951)

Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.

**Highlights:** Manage account balance, Activate plans and subscriptions, Online top-up, Pay bills, Send credit, Buy plans for others

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good app
- 🚀 Easy to use
- 💡 Useful features

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔥 Unreliable app
- ⚠️ Buggy updates
- 🤔 Lack of functionality
- 😡 Poor customer service

**Reported bugs**

- Login issues
- Unavailable features
- Inconsistent performance
- Data balance not updating
- Payments not going through

**Requested features**

- Dark mode option
- Improved data tracking
- Ability to cancel auto-renewal
- Better payment options
- More detailed account information


### SurePay

[App page](https://appshunter.io/ios/app/surepay/id1332679919)

Process credit card and ACH payments directly from your mobile device. Track all sales activities, including approved and declined transactions, and quickly issue refunds or voids. Accept tips and custom surcharges, collect signatures, and send email receipts.

**Highlights:** Credit card and ACH payment processing, Sales activity tracking, Refund and void transactions, Accept tips and surcharges, Signature collection, Email receipts

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MyDigicel free?

MyDigicel is free to download, with no in-app purchases.

### Is SurePay free?

SurePay is free to download, with no in-app purchases.

### Which has better reviews, MyDigicel or SurePay?

MyDigicel is rated higher. MyDigicel averages 2.8 out of 5 from 2.2K ratings, while SurePay averages 2.3 from 6 ratings.

### Do MyDigicel or SurePay have ads?

MyDigicel shows ads; SurePay does not.

### Which is updated more often, MyDigicel or SurePay?

MyDigicel ships an update every 6 weeks, and SurePay every 6 weeks. Most recently, MyDigicel was updated on September 22, 2026 and SurePay on September 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*