# MyDigicel vs CaptionCall

The clearest difference is review sentiment: CaptionCall at 75% against MyDigicel's 8%. CaptionCall also leads on rating (4.8 vs 2.8) and ads (none vs shown). On price, ratings volume, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CaptionCall holds the better App Store score, 4.8 against 2.8. Both are backed by a comparable volume of ratings — 2.2K and 3.7K respectively. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 75% of CaptionCall's.

MyDigicel ships an update every 6 weeks, CaptionCall fortnightly. Both last shipped on October 18, 2026.

## The numbers

| Metric | MyDigicel | CaptionCall |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (2.2K ratings)](https://appshunter.io/ios/app/mydigicel/id1039460951/reviews) | **[4.8 (3.7K ratings)](https://appshunter.io/ios/app/captioncall/id1529823668/reviews)** |
| Number of ratings | 2.2K | **3.7K** |
| Positive reviews | 7.7% of reviews | **74.7% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 217 MB | 111 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 17+ | 4+ |
| Developer | [Digicel Caribbean Limited](https://appshunter.io/developer/1566184421) | [MachineGenius](https://appshunter.io/developer/1529823670) |

## What reviewers say

### MyDigicel

[App page](https://appshunter.io/ios/app/mydigicel/id1039460951)

Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.

**Highlights:** Manage account balance, Activate plans and subscriptions, Online top-up, Pay bills, Send credit, Buy plans for others

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good app
- 🚀 Easy to use
- 💡 Useful features

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔥 Unreliable app
- ⚠️ Buggy updates
- 🤔 Lack of functionality
- 😡 Poor customer service

**Reported bugs**

- Login issues
- Unavailable features
- Inconsistent performance
- Data balance not updating
- Payments not going through

**Requested features**

- Dark mode option
- Improved data tracking
- Ability to cancel auto-renewal
- Better payment options
- More detailed account information


### CaptionCall

[App page](https://appshunter.io/ios/app/captioncall/id1529823668)

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

**Highlights:** Live call captioning, Real-time transcription, Customizable display, Secure and private, Use WiFi or mobile data, Voicemail alerts

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great captioning quality
- 🚀 Fast and accurate transcription
- 🔓 Ability to use own phone number
- 💡 Saves call transcripts for reference
- 👍 Helpful for hearing-impaired users

**What reviewers complain about**

- 🐛 Occasional dropped calls
- 🐛 Inconsistent performance
- 🔒 Privacy concerns with personal data
- 🐛 Caller ID issues
- 🐛 Difficulty with voicemail

**Reported bugs**

- Login/connection issues
- Captions not showing up during calls
- Keypad blocking captions

**Requested features**

- Automatic language detection and switching
- Text-to-speech functionality for mute users
- Customizable tone/volume settings
- Improved integration with phone dialer


## Frequently asked questions

### Is MyDigicel free?

MyDigicel is free to download, with no in-app purchases.

### Is CaptionCall free?

CaptionCall is free to download, with no in-app purchases.

### Which has better reviews, MyDigicel or CaptionCall?

CaptionCall is rated higher. MyDigicel averages 2.8 out of 5 from 2.2K ratings, while CaptionCall averages 4.8 from 3.7K ratings.

### Do MyDigicel or CaptionCall have ads?

MyDigicel shows ads; CaptionCall does not.

### Which is updated more often, MyDigicel or CaptionCall?

MyDigicel ships an update every 6 weeks, and CaptionCall fortnightly. Most recently, MyDigicel was updated on October 18, 2026 and CaptionCall on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*