# FirstMobile App vs Fidelity Online Banking

The clearest difference is rating: Fidelity Online Banking at 3.7 against FirstMobile App's 3.1. Fidelity Online Banking also leads on update cadence (every 2 weeks vs every 2 months) and review sentiment (28% vs 15%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Fidelity Online Banking holds the better App Store score, 3.7 against 3.1. Both are backed by a comparable volume of ratings — 2K and 2K respectively. Written reviews point the same way: 15% of FirstMobile App's written reviews are positive against 28% of Fidelity Online Banking's.

FirstMobile App ships an update every 2 months, Fidelity Online Banking every 2 weeks. Both last shipped on November 6, 2026.

## The numbers

| Metric | FirstMobile App | Fidelity Online Banking |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (2K ratings)](https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews) | **[3.7 (2K ratings)](https://appshunter.io/ios/app/fidelity-online-banking/id1051038075/reviews)** |
| Number of ratings | **2K** | 2K |
| Positive reviews | 14.9% of reviews | **28.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 119 MB | 91 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [First Bank of Nigeria Limited](https://appshunter.io/developer/969048464) | [Fidelity Bank Plc](https://appshunter.io/developer/945935916) |

## What reviewers say

### FirstMobile App

[App page](https://appshunter.io/ios/app/firstmobile-app/id1039809331)

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

**Highlights:** Financial transactions, Non-financial transactions, DIY enrollment, Open new accounts, Register existing accounts, Digital banking experience

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent features
- 👍 Easy to navigate
- 👍 Secure
- 👍 Reliable
- 👍 Convenient

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Freezing issues
- 🐛 Slow performance
- 🐛 Network connection problems
- 🐛 Buggy after updates

**Reported bugs**

- Unable to log in after update
- Blank screen when selecting account to debit
- Inconsistent behavior on different devices
- OTP not received during login
- Virtual card services not working properly

**Requested features**

- Add Face ID/fingerprint login
- Introduce theme options (dark/light mode)
- Improve account statement history
- Enable e-statement generation
- Add bulk transfer functionality


### Fidelity Online Banking

[App page](https://appshunter.io/ios/app/fidelity-online-banking/id1051038075)

Manage your accounts, cards, and transactions securely and easily from your mobile device. Perform transfers, pay bills, top up mobile phones, and access account statements. Offers biometric login and branch/ATM locator.

**Highlights:** Secure transaction management, Inter-bank transfers, Biometric/Fingerprint login, Account statement generation, Bill payments, Flight booking and payment, ATM and branch locator

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable
- 🔒 Secure banking
- 👍 User-friendly interface
- 💡 Innovative features
- 🌟 Overall great app

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable network connectivity
- 🕰️ Slow performance and response times
- 🤯 Frustrating user experience
- 💸 Deducts money without proper transactions

**Reported bugs**

- Unable to select source account for transfers
- OTP not received for registration and login
- App freezes after login
- Incorrect transaction receipts generated
- Loyalty points not updating properly

**Requested features**

- Dark mode option
- Facial recognition login
- Improved transaction history and statements
- Seamless integration with other payment platforms
- Enhanced customer support and communication


## Frequently asked questions

### Is FirstMobile App free?

FirstMobile App is free to download, with no in-app purchases.

### Is Fidelity Online Banking free?

Fidelity Online Banking is free to download, with no in-app purchases.

### Which has better reviews, FirstMobile App or Fidelity Online Banking?

Fidelity Online Banking is rated higher. FirstMobile App averages 3.1 out of 5 from 2K ratings, while Fidelity Online Banking averages 3.7 from 2K ratings.

### Do FirstMobile App or Fidelity Online Banking have ads?

Neither FirstMobile App nor Fidelity Online Banking shows ads.

### Which is updated more often, FirstMobile App or Fidelity Online Banking?

FirstMobile App ships an update every 2 months, and Fidelity Online Banking every 2 weeks. Most recently, FirstMobile App was updated on November 6, 2026 and Fidelity Online Banking on November 6, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*