# FirstMobile App vs UBA Secure Pass

The clearest difference is rating: FirstMobile App at 3.1 against UBA Secure Pass's 1.9. FirstMobile App also leads on update cadence (every 2 months vs every 52 months) and ratings volume (2K vs 286). UBA Secure Pass's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FirstMobile App holds the better App Store score, 3.1 against 1.9. That said, the two scores are not equally well evidenced: FirstMobile App has 2K ratings behind it against 286, so its average is the more settled of the two. Written reviews point the same way: 15% of FirstMobile App's written reviews are positive against 5% of UBA Secure Pass's.

FirstMobile App ships an update every 2 months, UBA Secure Pass every 52 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | FirstMobile App | UBA Secure Pass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (2K ratings)](https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews)** | [1.9 (286 ratings)](https://appshunter.io/ios/app/uba-secure-pass/id1093212688/reviews) |
| Number of ratings | **2K** | 286 |
| Positive reviews | **14.9% of reviews** | 5.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 52 months |
| Monetization | Free | Free |
| Size | 119 MB | 36 MB |
| Requires iOS | 15.1 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [First Bank of Nigeria Limited](https://appshunter.io/developer/969048464) | [United Bank For Africa Plc](https://appshunter.io/developer/1125912796) |

## What reviewers say

### FirstMobile App

[App page](https://appshunter.io/ios/app/firstmobile-app/id1039809331)

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

**Highlights:** Financial transactions, Non-financial transactions, DIY enrollment, Open new accounts, Register existing accounts, Digital banking experience

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent features
- 👍 Easy to navigate
- 👍 Secure
- 👍 Reliable
- 👍 Convenient

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Freezing issues
- 🐛 Slow performance
- 🐛 Network connection problems
- 🐛 Buggy after updates

**Reported bugs**

- Unable to log in after update
- Blank screen when selecting account to debit
- Inconsistent behavior on different devices
- OTP not received during login
- Virtual card services not working properly

**Requested features**

- Add Face ID/fingerprint login
- Introduce theme options (dark/light mode)
- Improve account statement history
- Enable e-statement generation
- Add bulk transfer functionality


### UBA Secure Pass

[App page](https://appshunter.io/ios/app/uba-secure-pass/id1093212688)

This app provides a secure mobile token for authorizing transactions and managing your identity across various banking platforms. It allows for self-activation, eliminating the need to visit a bank branch for setup.

**Highlights:** Transaction authorization, Identity management, Mobile token, Self-activation, Virtual channel access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Simple login process with UBA generated user ID
- ⚡ Fast and efficient when working properly

**What reviewers complain about**

- 🐛 Red screen freeze on launch (especially iPhone)
- ❌ 'User not eligible' error message preventing access
- 📱 Poor compatibility with iOS devices
- 🔌 App fails to load or open
- 💔 OTP/SMS messages never received

**Reported bugs**

- Red screen freeze on app launch
- App crashes immediately after download
- User eligibility validation failing incorrectly
- OTP/SMS delivery system non-functional
- Save button hidden under swipe line on iPhone

**Requested features**

- Replace secure pass with simple SMS OTP option
- Implement dark mode
- Add offline functionality
- Improve error message clarity and solutions
- Enable bulk transfer capability


## Frequently asked questions

### Is FirstMobile App free?

FirstMobile App is free to download, with no in-app purchases.

### Is UBA Secure Pass free?

UBA Secure Pass is free to download, with no in-app purchases.

### Which has better reviews, FirstMobile App or UBA Secure Pass?

FirstMobile App is rated higher. FirstMobile App averages 3.1 out of 5 from 2K ratings, while UBA Secure Pass averages 1.9 from 286 ratings.

### Do FirstMobile App or UBA Secure Pass have ads?

Neither FirstMobile App nor UBA Secure Pass shows ads.

### Which is updated more often, FirstMobile App or UBA Secure Pass?

FirstMobile App ships an update every 2 months, and UBA Secure Pass every 52 months. Most recently, FirstMobile App was updated on October 24, 2026 and UBA Secure Pass on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*