# FirstMobile App vs (KeyMobile)

The clearest difference is monetization model: FirstMobile App at free against (KeyMobile)'s free with in-app purchases. FirstMobile App also leads on ratings volume (2K vs 300). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.1 for FirstMobile App against 3.1 for (KeyMobile). That said, the two scores are not equally well evidenced: FirstMobile App has 2K ratings behind it against 300, so its average is the more settled of the two. Written reviews split almost evenly too, at 15% and 16% positive.

FirstMobile App ships an update every 2 months, (KeyMobile) every 5 weeks. The most recent releases landed on October 10, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | FirstMobile App | (KeyMobile) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (2K ratings)](https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews) | [3.1 (300 ratings)](https://appshunter.io/ios/app/keymobile/id1332114961/reviews) |
| Number of ratings | **2K** | 300 |
| Positive reviews | 14.9% of reviews | **15.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 119 MB | 67 MB |
| Requires iOS | **15.1** | 15.5 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [First Bank of Nigeria Limited](https://appshunter.io/developer/969048464) | [Keystone Banking](https://appshunter.io/developer/1063062983) |

## What reviewers say

### FirstMobile App

[App page](https://appshunter.io/ios/app/firstmobile-app/id1039809331)

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

**Highlights:** Financial transactions, Non-financial transactions, DIY enrollment, Open new accounts, Register existing accounts, Digital banking experience

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent features
- 👍 Easy to navigate
- 👍 Secure
- 👍 Reliable
- 👍 Convenient

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Freezing issues
- 🐛 Slow performance
- 🐛 Network connection problems
- 🐛 Buggy after updates

**Reported bugs**

- Unable to log in after update
- Blank screen when selecting account to debit
- Inconsistent behavior on different devices
- OTP not received during login
- Virtual card services not working properly

**Requested features**

- Add Face ID/fingerprint login
- Introduce theme options (dark/light mode)
- Improve account statement history
- Enable e-statement generation
- Add bulk transfer functionality


### (KeyMobile)

[App page](https://appshunter.io/ios/app/keymobile/id1332114961)

Manage your finances conveniently with this app, offering secure banking services, fund transfers, bill payments, and investment opportunities. Access account details, block cards, and utilize self-service options for a personalized banking experience.

**Highlights:** Account and card management, Fund transfers (local and international), Bill payments (airtime, data, cable, utility), Loan requests, Investment booking, Self-service options (transaction limits, PIN reset), Facial and fingerprint authentication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent app
- 🚀 Fast and smooth
- 🔒 Secure banking

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Unreliable transactions
- 🐛 Buggy and unpredictable
- 🕰️ Slow and unresponsive
- 🤔 Poor customer service

**Reported bugs**

- Unable to login or access account
- Transactions failing or not reflecting
- App crashing or freezing frequently
- Compatibility issues with newer devices
- Incorrect account balances or transaction records

**Requested features**

- Add support for more payment platforms
- Improve transaction history and statements
- Provide better error messaging and troubleshooting
- Streamline login and authentication process
- Enhance app stability and performance


## Frequently asked questions

### Is FirstMobile App free?

FirstMobile App is free to download, with no in-app purchases.

### Is (KeyMobile) free?

(KeyMobile) is free to download, with no in-app purchases.

### Which has better reviews, FirstMobile App or (KeyMobile)?

FirstMobile App and (KeyMobile) are both rated 3.1 out of 5 on the App Store, from 2K and 300 ratings respectively.

### Do FirstMobile App or (KeyMobile) have ads?

Neither FirstMobile App nor (KeyMobile) shows ads.

### Which is updated more often, FirstMobile App or (KeyMobile)?

FirstMobile App ships an update every 2 months, and (KeyMobile) every 5 weeks. Most recently, FirstMobile App was updated on October 10, 2026 and (KeyMobile) on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*