# FirstMobile App vs GT eToken

The clearest difference is rating: FirstMobile App at 3.1 against GT eToken's 1.8. FirstMobile App also leads on ratings volume (2K vs 93) and review sentiment (15% vs 4%). GT eToken's advantage is iOS requirement (10.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FirstMobile App holds the better App Store score, 3.1 against 1.8. That said, the two scores are not equally well evidenced: FirstMobile App has 2K ratings behind it against 93, so its average is the more settled of the two. Written reviews point the same way: 15% of FirstMobile App's written reviews are positive against 4% of GT eToken's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 23, 2026 and August 17, 2026 respectively.

## The numbers

| Metric | FirstMobile App | GT eToken |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (2K ratings)](https://appshunter.io/ios/app/firstmobile-app/id1039809331/reviews)** | [1.8 (93 ratings)](https://appshunter.io/ios/app/gt-etoken/id6443600518/reviews) |
| Number of ratings | **2K** | 93 |
| Positive reviews | **15.1% of reviews** | 3.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 119 MB | 51 MB |
| Requires iOS | 15.1 | **10.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [First Bank of Nigeria Limited](https://appshunter.io/developer/969048464) | [Guaranty Trust Bank PLC](https://appshunter.io/developer/662878574) |

## What reviewers say

### FirstMobile App

[App page](https://appshunter.io/ios/app/firstmobile-app/id1039809331)

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

**Highlights:** Financial transactions, Non-financial transactions, DIY enrollment, Open new accounts, Register existing accounts, Digital banking experience

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent features
- 👍 Easy to navigate
- 👍 Secure
- 👍 Reliable
- 👍 Convenient

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Freezing issues
- 🐛 Slow performance
- 🐛 Network connection problems
- 🐛 Buggy after updates

**Reported bugs**

- Unable to log in after update
- Blank screen when selecting account to debit
- Inconsistent behavior on different devices
- OTP not received during login
- Virtual card services not working properly

**Requested features**

- Add Face ID/fingerprint login
- Introduce theme options (dark/light mode)
- Improve account statement history
- Enable e-statement generation
- Add bulk transfer functionality


### GT eToken

[App page](https://appshunter.io/ios/app/gt-etoken/id6443600518)

This app generates secure one-time passwords (OTPs) for authenticating electronic transactions like online banking. It offers a convenient mobile alternative to hardware tokens, requiring a simple activation process and a personal passcode for access.

**Highlights:** Generates one-time passwords (OTPs), Authenticates electronic transactions, Mobile alternative to hardware tokens, Secure 6-digit passcode for login, 24/7 banking access

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Helpful customer support team (when reachable)
- 🌍 Useful for diaspora customers without hardware token
- ⚡ Fast authentication with biometric when working

**What reviewers complain about**

- 🐛 App freezes and crashes frequently
- ❌ Fails to activate with debit card details
- 📧 OTP codes not sent to email or phone
- 🔄 Updates break existing functionality
- ⏱️ Extremely slow loading times (15-20 seconds)

**Reported bugs**

- App fails to activate with correct debit card information
- OTP generation and delivery failures
- Generate OTP button overlaps with menu icons and is unclickable
- Terms and conditions checkbox not clickable
- App freezes requiring phone restart to function

**Requested features**

- Revert to previous version or hardware token system
- Implement better error messages with solutions
- Add offline functionality for transactions
- Improve customer service accessibility (email, chat support)
- Modernize technology infrastructure with AI improvements


## Frequently asked questions

### Is FirstMobile App free?

FirstMobile App is free to download, with no in-app purchases.

### Is GT eToken free?

GT eToken is free to download, with no in-app purchases.

### Which has better reviews, FirstMobile App or GT eToken?

FirstMobile App is rated higher. FirstMobile App averages 3.1 out of 5 from 2K ratings, while GT eToken averages 1.8 from 93 ratings.

### Do FirstMobile App or GT eToken have ads?

Neither FirstMobile App nor GT eToken shows ads.

### Which is updated more often, FirstMobile App or GT eToken?

FirstMobile App ships an update every 2 months, and GT eToken every 2 months. Most recently, FirstMobile App was updated on September 23, 2026 and GT eToken on August 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*