# JustAnswer vs Latch App

The clearest difference is rating: Latch App at 4.7 against JustAnswer's 3.8. Latch App also leads on monetization model (free vs subscription) and ratings volume (155K vs 24K). JustAnswer's advantage is review sentiment (55% vs 17%) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Latch App holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 24K, so its average is the more settled of the two. Written reviews complicate that: 55% of JustAnswer's written reviews are positive against 17% of Latch App's, so the app with the better star average is not the one people write more warmly about.

JustAnswer ships an update fortnightly, Latch App every 2 months. Both last shipped on October 22, 2026.

## The numbers

| Metric | JustAnswer | Latch App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (24K ratings)](https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743/reviews) | **[4.7 (155K ratings)](https://appshunter.io/ios/app/latch-app/id1062355375/reviews)** |
| Number of ratings | 24K | **155K** |
| Positive reviews | **54.9% of reviews** | 17.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Subscription | **Free** |
| Size | 104 MB | 141 MB |
| Requires iOS | 18.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPod, Apple Watch** |
| Age rating | 12+ | 4+ |
| Developer | [JustAnswer LLC.](https://appshunter.io/developer/534613127) | [Latchable, Inc.](https://appshunter.io/developer/920070581) |

## What reviewers say

### JustAnswer

[App page](https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743)

Get instant access to verified experts across hundreds of professional specialties, including legal, medical, and pet care. Ask your questions 24/7 and chat with professionals until you receive a satisfactory answer.

**Highlights:** Ask questions in 700+ specialties, Chat with verified experts 24/7, Save favorite experts, Get instant reply notifications, Access legal, medical, pet, and tech help

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response time
- 🤖 Helpful experts
- 💡 Convenient for pet owners
- 🤝 Excellent customer service

**What reviewers complain about**

- 🤑 Expensive subscription
- 🕰️ Slow response times
- 🤖 Inconsistent quality of experts
- 🔒 Lack of privacy/confidentiality

**Reported bugs**

- Unexpected charges and billing issues
- Accounts being canceled without notice

**Requested features**

- Search function for past conversations
- Ability to choose specific experts
- Clearer pricing and subscription details


### Latch App

[App page](https://appshunter.io/ios/app/latch-app/id1062355375)

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

**Highlights:** Keyless building access, Unlock with Doorcode or app, Grant temporary access, Automated access for services, Activity logging

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient remote unlocking
- 🔒 Secure access control
- 👍 Ability to share access

**What reviewers complain about**

- 🐛 Unreliable connectivity
- ⏱️ Slow unlock times
- 🔋 Rapid battery drain
- 🤯 Frustrating user experience

**Reported bugs**

- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts

**Requested features**

- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies


## Frequently asked questions

### Is JustAnswer free?

JustAnswer is free to download, with no in-app purchases.

### Is Latch App free?

Latch App is free to download, with no in-app purchases.

### Which has better reviews, JustAnswer or Latch App?

Latch App is rated higher. JustAnswer averages 3.8 out of 5 from 24K ratings, while Latch App averages 4.7 from 155K ratings.

### Do JustAnswer or Latch App have ads?

Neither JustAnswer nor Latch App shows ads.

### Which is updated more often, JustAnswer or Latch App?

JustAnswer ships an update fortnightly, and Latch App every 2 months. Most recently, JustAnswer was updated on October 22, 2026 and Latch App on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*