# CallRail vs smrtPhone

The clearest difference is ratings volume: smrtPhone at 1.4K against CallRail's 37. smrtPhone also leads on review sentiment (25% vs 10%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for CallRail against 4.6 for smrtPhone. That said, the two scores are not equally well evidenced: smrtPhone has 1.4K ratings behind it against 37, so its average is the more settled of the two. Written reviews are what separate them: 10% of CallRail's written reviews are positive against 25% of smrtPhone's.

CallRail ships an update every 3 weeks, smrtPhone fortnightly. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | CallRail | smrtPhone |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (37 ratings)](https://appshunter.io/ios/app/callrail/id1040169819/reviews)** | [4.6 (1.4K ratings)](https://appshunter.io/ios/app/smrtphone/id1455950508/reviews) |
| Number of ratings | 37 | **1.4K** |
| Positive reviews | 10.0% of reviews | **24.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Freemium | Free with in-app purchases |
| Size | 48 MB | 54 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [CallRail, Inc.](https://appshunter.io/developer/1040169818) | [smrtStudio Global Inc.](https://appshunter.io/developer/1873279725) |

## What reviewers say

### CallRail

[App page](https://appshunter.io/ios/app/callrail/id1040169819)

Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.

**Highlights:** Send and receive text messages, Manage calls on the go, Add tags, values, and notes to leads, View dashboard metrics, AI-powered call summaries

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### smrtPhone

[App page](https://appshunter.io/ios/app/smrtphone/id1455950508)

This mobile app integrates your cloud-based phone system with your CRM, enabling seamless calling, texting, and contact management from your device. It logs all communication, allows for call notes, and offers advanced sales features to accelerate your sales cycle and enhance customer relationships.

**Highlights:** CRM contact list sync, SMS/MMS messaging with CRM logging, Call logging and recording, In-call notes sync, Call disposition tracking, Multiple Caller ID options, Text and voicemail inbox access

**In-app purchases:** none

**What reviewers like**

- 🚀 Simple and easy to use
- 🚀 Smooth and works great
- 🚀 Integrates well with Podio
- 💡 Allows multiple phone numbers

**What reviewers complain about**

- 🐛 Doesn't save drafts
- 🐛 Doesn't allow image pasting
- 🐛 Poor visibility when typing longer messages
- 🐛 Doesn't take you to a chat when selecting a name
- 🐛 Laggy and full of errors

**Reported bugs**

- Constant log-outs and sign-in issues
- Incorrect caller ID information
- Inability to adjust notification settings
- Syncing and integration problems with Podio

**Requested features**

- Add group messaging capability
- Improve contacts management and search
- Allow image/file sharing from website
- Enhance notification and call handling


## Frequently asked questions

### Is CallRail free?

CallRail is free to download, with no in-app purchases.

### Is smrtPhone free?

smrtPhone is free to download, with no in-app purchases.

### Which has better reviews, CallRail or smrtPhone?

CallRail is rated higher. CallRail averages 4.6 out of 5 from 37 ratings, while smrtPhone averages 4.6 from 1.4K ratings.

### Do CallRail or smrtPhone have ads?

Neither CallRail nor smrtPhone shows ads.

### Which is updated more often, CallRail or smrtPhone?

CallRail ships an update every 3 weeks, and smrtPhone fortnightly. Most recently, CallRail was updated on September 23, 2026 and smrtPhone on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*