# ServiceDesk vs JaSam

The clearest difference is update cadence: JaSam at every 3 weeks against ServiceDesk's every 6 weeks. ServiceDesk's advantage is iOS requirement (9.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceDesk ships an update every 6 weeks, JaSam every 3 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | ServiceDesk | JaSam |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.0 (3 ratings)](https://appshunter.io/ios/app/servicedesk/id1050063637/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 62 MB | 74 MB |
| Requires iOS | **9.0** | 15.1 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) | [fleka](https://appshunter.io/developer/448757843) |

## What reviewers say

### ServiceDesk

[App page](https://appshunter.io/ios/app/servicedesk/id1050063637)

Manage field service visits, tickets, and customer information on the go. Log time, mileage, and costs, and update ticket statuses with digital signatures and photos. Requires a MAX Remote Management account.

**Highlights:** Schedule site visits with GPS, Track mileage and time, Manage and update support tickets, Digital signatures for ticket sign-off, Add photos to ticket comments, View customer information and history

**In-app purchases:** none


### JaSam

[App page](https://appshunter.io/ios/app/jasam/id6740329797)

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk free?

ServiceDesk is free to download, with no in-app purchases.

### Is JaSam free?

JaSam is free to download, with no in-app purchases.

### Do ServiceDesk or JaSam have ads?

Neither ServiceDesk nor JaSam shows ads.

### Which is updated more often, ServiceDesk or JaSam?

ServiceDesk ships an update every 6 weeks, and JaSam every 3 weeks. Most recently, ServiceDesk was updated on November 2, 2026 and JaSam on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*