# Vision Helpdesk vs RSA Support

The clearest difference is update cadence: RSA Support at every 2 months against Vision Helpdesk's every 8 months. Vision Helpdesk's advantage is iOS requirement (12.0 vs 14.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Vision Helpdesk ships an update every 8 months, RSA Support every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Vision Helpdesk | RSA Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.0 (2 ratings)](https://appshunter.io/ios/app/vision-helpdesk/id1050415247/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 2 months** |
| Monetization | Free | — |
| Size | 30 MB | 21 MB |
| Requires iOS | **12.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [JPK Software Solutions PRIVATE LIMITED](https://appshunter.io/developer/1050415246) | [SIGHTCALL](https://appshunter.io/developer/935317994) |

## What reviewers say

### Vision Helpdesk

[App page](https://appshunter.io/ios/app/vision-helpdesk/id1050415247)

This comprehensive business tool offers multi-channel help desk, satellite desk for multi-brand management, and ITIL-compliant service desk functionalities. It centralizes customer conversations across various platforms and supports IT service management disciplines.

**Highlights:** Multi-channel ticket management, Centralized customer conversations, Multi-brand/company support, ITIL/ITSM compliance, CMDB, Incident, Problem Management, SaaS and Download versions

**Features:** macOS Compatibility

**In-app purchases:** none


### RSA Support

[App page](https://appshunter.io/ios/app/rsa-support/id1458622363)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Vision Helpdesk free?

Vision Helpdesk is free to download, with no in-app purchases.

### Is RSA Support free?

RSA Support is free to download, with no in-app purchases.

### Do Vision Helpdesk or RSA Support have ads?

Neither Vision Helpdesk nor RSA Support shows ads.

### Which is updated more often, Vision Helpdesk or RSA Support?

Vision Helpdesk ships an update every 8 months, and RSA Support every 2 months. Most recently, Vision Helpdesk was updated on November 2, 2026 and RSA Support on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*