# Vision Helpdesk vs OnBoard CRM

The clearest difference is update cadence: OnBoard CRM at monthly against Vision Helpdesk's every 8 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Vision Helpdesk ships an update every 8 months, OnBoard CRM monthly. The most recent releases landed on October 24, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | Vision Helpdesk | OnBoard CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.0 (2 ratings)](https://appshunter.io/ios/app/vision-helpdesk/id1050415247/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Monthly** |
| Monetization | Free | — |
| Size | 30 MB | 12 MB |
| Requires iOS | **12.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [JPK Software Solutions PRIVATE LIMITED](https://appshunter.io/developer/1050415246) | [Intelligent Solutions](https://appshunter.io/developer/1566725248) |

## What reviewers say

### Vision Helpdesk

[App page](https://appshunter.io/ios/app/vision-helpdesk/id1050415247)

This comprehensive business tool offers multi-channel help desk, satellite desk for multi-brand management, and ITIL-compliant service desk functionalities. It centralizes customer conversations across various platforms and supports IT service management disciplines.

**Highlights:** Multi-channel ticket management, Centralized customer conversations, Multi-brand/company support, ITIL/ITSM compliance, CMDB, Incident, Problem Management, SaaS and Download versions

**Features:** macOS Compatibility

**In-app purchases:** none


### OnBoard CRM

[App page](https://appshunter.io/ios/app/onboard-crm/id6447966906)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Vision Helpdesk free?

Vision Helpdesk is free to download, with no in-app purchases.

### Is OnBoard CRM free?

OnBoard CRM is free to download, with no in-app purchases.

### Do Vision Helpdesk or OnBoard CRM have ads?

Neither Vision Helpdesk nor OnBoard CRM shows ads.

### Which is updated more often, Vision Helpdesk or OnBoard CRM?

Vision Helpdesk ships an update every 8 months, and OnBoard CRM monthly. Most recently, Vision Helpdesk was updated on October 24, 2026 and OnBoard CRM on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*