# MTS Link vs HelpDeskEddy

The clearest difference is review sentiment: MTS Link at 66% against HelpDeskEddy's 0%. MTS Link also leads on rating (4.7 vs 1.5) and ratings volume (861 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MTS Link holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: MTS Link has 861 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 66% of MTS Link's written reviews are positive against 0% of HelpDeskEddy's.

MTS Link ships an update weekly, HelpDeskEddy monthly. The most recent releases landed on September 22, 2026 and August 10, 2026 respectively.

## The numbers

| Metric | MTS Link | HelpDeskEddy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (861 ratings)](https://appshunter.io/ios/app/mts-link/id1050809427/reviews)** | [1.5 (2 ratings)](https://appshunter.io/ios/app/helpdeskeddy/id1229126866/reviews) |
| Number of ratings | **861** | 2 |
| Positive reviews | **65.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Free | Free |
| Size | 223 MB | 2 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [VEBINAR TEKHNOLOGII, OOO](https://appshunter.io/developer/1689282001) | [EddySoftGlobal OU](https://appshunter.io/developer/1229126865) |

## What reviewers say

### MTS Link

[App page](https://appshunter.io/ios/app/mts-link/id1050809427)

This platform facilitates online meetings, teamwork, and business communication with high-quality audio and video. It offers automatic recording, unlimited meeting duration, and robust data security. Users can easily schedule, join, and participate in live events with features like screen sharing, chat, and polls.

**Highlights:** High-quality audio and video, Automatic event recording, Unlimited meeting duration, Intuitive interface, Screen and file sharing, Live chat and polls

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient and easy to use
- 🚀 Good video and audio quality
- 💡 Useful features like screen sharing and recording
- 🔒 Secure platform
- 🤝 Great for team meetings and webinars

**What reviewers complain about**

- 🐛 Occasional crashes and freezes
- 🔊 Issues with volume control and audio
- 📱 Not well optimized for mobile devices
- 🔌 High battery consumption on some devices

**Reported bugs**

- Microphone and camera issues
- Problems with joining meetings via links
- Unexpected account switching
- Compatibility problems on older devices

**Requested features**

- Improved mobile app experience
- More customization options
- Better integration with other platforms
- Expanded language support


### HelpDeskEddy

[App page](https://appshunter.io/ios/app/helpdeskeddy/id1229126866)

This mobile application provides remote customer support capabilities, allowing users to stay updated on client requests and respond accordingly. It offers essential features for managing support tickets on the go, ensuring continuous service and client satisfaction.

**Highlights:** Ticket list with filtering, Detailed ticket view, Ticket property modification, Ticket search, Respond to tickets, Ticket comments, Push notifications for ticket events, Create new tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MTS Link free?

MTS Link is free to download, with no in-app purchases.

### Is HelpDeskEddy free?

HelpDeskEddy is free to download, with no in-app purchases.

### Which has better reviews, MTS Link or HelpDeskEddy?

MTS Link is rated higher. MTS Link averages 4.7 out of 5 from 861 ratings, while HelpDeskEddy averages 1.5 from 2 ratings.

### Do MTS Link or HelpDeskEddy have ads?

Neither MTS Link nor HelpDeskEddy shows ads.

### Which is updated more often, MTS Link or HelpDeskEddy?

MTS Link ships an update weekly, and HelpDeskEddy monthly. Most recently, MTS Link was updated on September 22, 2026 and HelpDeskEddy on August 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*