# Deskpro vs UniFi Verify

The clearest difference is rating: UniFi Verify at 4.9 against Deskpro's 2.0. UniFi Verify also leads on ratings volume (12K vs 12). Deskpro's advantage is iOS requirement (9.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UniFi Verify holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: UniFi Verify has 12K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 38% of Deskpro's written reviews are positive against 34% of UniFi Verify's, so the app with the better star average is not the one people write more warmly about.

Deskpro ships an update every 2 months, UniFi Verify every 3 months. The most recent releases landed on October 6, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | Deskpro | UniFi Verify |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (12 ratings)](https://appshunter.io/ios/app/deskpro/id1050912818/reviews) | **[4.9 (12K ratings)](https://appshunter.io/ios/app/unifi-verify/id1499320261/reviews)** |
| Number of ratings | 12 | **12K** |
| Positive reviews | **37.5% of reviews** | 33.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 19 MB | 63 MB |
| Requires iOS | **9.0** | 17.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [Deskpro Ltd](https://appshunter.io/developer/692869173) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### Deskpro

[App page](https://appshunter.io/ios/app/deskpro/id1050912818)

Manage helpdesk tickets on the go with this mobile companion app. Create, filter, assign, and update tickets efficiently from your iPhone or iPad. Requires an existing Deskpro helpdesk installation.

**Highlights:** Create tickets, users, and organizations, Filter, sort, assign, and update tickets, Quick ticket actions via swipe, Customize ticket view, Apply mass actions, Use snippets and macros for replies, Attach files from local storage or cloud

**Features:** macOS Compatibility

**In-app purchases:** none


### UniFi Verify

[App page](https://appshunter.io/ios/app/unifi-verify/id1499320261)

Enhance account security with two-factor authentication. This app generates time-sensitive codes and single-use passwords for logins, providing an extra layer of protection against unauthorized access. It supports multiple accounts across various platforms.

**Highlights:** Two-factor authentication (2FA), Time-sensitive verification codes, Single-use passwords, Instant QR code setup, Supports multiple accounts and platforms, Push notification codes

**Features:** macOS Compatibility, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Great experience for 2FA
- 🚀 Easy to use
- 🚀 Fantastic experience
- 🚀 Solid tech
- 🚀 Works well

**What reviewers complain about**

- 🐛 Waste of time
- 🐛 Poor instructions
- 🐛 Going around in circles
- 🐛 DOES NOT WORK
- 🐛 Why?

**Reported bugs**

- Notifications going haywire
- Loses accounts during update
- Never sends push notifications
- Doesn't integrate with UI
- Key not recognised

**Requested features**

- Dark mode please
- Push feature and one more thing
- Move UID to replace access as an app so we don't have to login twice


## Frequently asked questions

### Is Deskpro free?

Deskpro is free to download, with no in-app purchases.

### Is UniFi Verify free?

UniFi Verify is free to download, with no in-app purchases.

### Which has better reviews, Deskpro or UniFi Verify?

UniFi Verify is rated higher. Deskpro averages 2.0 out of 5 from 12 ratings, while UniFi Verify averages 4.9 from 12K ratings.

### Do Deskpro or UniFi Verify have ads?

Neither Deskpro nor UniFi Verify shows ads.

### Which is updated more often, Deskpro or UniFi Verify?

Deskpro ships an update every 2 months, and UniFi Verify every 3 months. Most recently, Deskpro was updated on October 6, 2026 and UniFi Verify on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*