# Secure by Frontier vs Appalachian Power

The clearest difference is rating: Secure by Frontier at 4.2 against Appalachian Power's 2.8. Secure by Frontier also leads on ratings volume (597 vs 158). Appalachian Power's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, review sentiment and device support there is nothing between them.

Both are free to download. Secure by Frontier sells 1 one-off in-app purchase. Appalachian Power asks for nothing beyond the download.

Secure by Frontier holds the better App Store score, 4.2 against 2.8. Both are backed by a comparable volume of ratings — 597 and 158 respectively. Written reviews complicate that: 15% of Secure by Frontier's written reviews are positive against 20% of Appalachian Power's, so the app with the better star average is not the one people write more warmly about.

Secure by Frontier ships an update every 5 months, Appalachian Power monthly. Both last shipped on October 29, 2026.

## The numbers

| Metric | Secure by Frontier | Appalachian Power |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (597 ratings)](https://appshunter.io/ios/app/secure-by-frontier/id1055208456/reviews)** | [2.8 (158 ratings)](https://appshunter.io/ios/app/appalachian-power/id1263463780/reviews) |
| Number of ratings | **597** | 158 |
| Positive reviews | 15.0% of reviews | **19.6% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | Yes | **No** |
| Update frequency | Every 5 months | **Monthly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 251 MB | 37 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Frontier Communications](https://appshunter.io/developer/898149096) | [American Electric Power](https://appshunter.io/developer/655650238) |

## What reviewers say

### Secure by Frontier

[App page](https://appshunter.io/ios/app/secure-by-frontier/id1055208456)

This app provides comprehensive digital security for your family across multiple devices. It protects against online threats, safeguards personal data during online transactions, and includes a password manager for enhanced security and convenience. Parental controls and a VPN offer further protection and privacy.

**Highlights:** Multi-device protection, Online banking and shopping security, Parental controls, VPN for privacy, SMS scam protection, Password Manager, Password generation and reporting

**Features:** Safari Extension

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Frontier Multi-Device Security | $5.99 | one-time |

**What reviewers like**

- 👍 Works as expected (one user)
- 👍 Installer was accommodating (one user)

**What reviewers complain about**

- 💰 Charged for services not rendered
- 💰 Paid for security, not received
- 💳 Complicated payment process
- ❌ Cannot access website
- 🤷 App functionality is redundant with phone

**Reported bugs**

- Internet shut off, charged for extra month
- Security accounts not piggybacked without notice
- Login information not accepted
- Cannot access church website
- Cannot manage WiFi, see network users, or remove devices

**Requested features**

- Make app easier to work with, like MyFIOS
- Add scanning for device compromises
- Allow internet browsing outside of the app with security


### Appalachian Power

[App page](https://appshunter.io/ios/app/appalachian-power/id1263463780)

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

**Highlights:** Report power outages, Check outage status, View and pay bills, Manage account details, Compare energy usage, Set up billing alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Allows bill checking
- 👍 Convenient for remote payment
- 👍 Works flawlessly (sometimes)
- 👍 Easy to use (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 Password reset problems
- 🐛 Cannot connect to host server

**Reported bugs**

- Password requirements change message on login
- App randomly logs out
- App refuses to send password reset emails
- Cannot connect to host server
- App will not let me log in after mandatory update

**Requested features**

- Show daily balance
- Add credit card payment option with saved information
- Fix app for iPad landscape mode
- Improve app user interface
- Provide more bill details


## Frequently asked questions

### Is Secure by Frontier free?

Secure by Frontier is free to download, with in-app purchases available.

### Is Appalachian Power free?

Appalachian Power is free to download, with no in-app purchases.

### Which has better reviews, Secure by Frontier or Appalachian Power?

Secure by Frontier is rated higher. Secure by Frontier averages 4.2 out of 5 from 597 ratings, while Appalachian Power averages 2.8 from 158 ratings.

### Do Secure by Frontier or Appalachian Power have ads?

Secure by Frontier shows ads; Appalachian Power does not.

### Which is updated more often, Secure by Frontier or Appalachian Power?

Secure by Frontier ships an update every 5 months, and Appalachian Power monthly. Most recently, Secure by Frontier was updated on October 29, 2026 and Appalachian Power on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*