# Securus Mobile vs Zachry Connect

The clearest difference is rating: Securus Mobile at 4.6 against Zachry Connect's 3.5. Securus Mobile also leads on ratings volume (64K vs 4) and chart position (#39 vs unranked). Zachry Connect's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 3.5. That said, the two scores are not equally well evidenced: Securus Mobile has 64K ratings behind it against 4, so its average is the more settled of the two.

Securus Mobile ships an update every 6 weeks, Zachry Connect fortnightly. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | Securus Mobile | Zachry Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (64K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [3.5 (4 ratings)](https://appshunter.io/ios/app/zachry-connect/id1326324346/reviews) |
| Number of ratings | **64K** | 4 |
| Positive reviews | 13.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#39** | — |
| Size | 101 MB | 83 MB |
| Requires iOS | 18 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Staffbase GmbH](https://appshunter.io/developer/918506037) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #39 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### Zachry Connect

[App page](https://appshunter.io/ios/app/zachry-connect/id1326324346)

This app connects employees, families, and friends of the Zachry Corporation with company news and updates. It features dedicated channels for intern news and events, along with surveys to gather feedback for improving the work environment.

**Highlights:** Company news and updates, Intern news and events channels, Feedback surveys, Information for employees, families, and friends, Updates for partners and customers

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is Zachry Connect free?

Zachry Connect is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or Zachry Connect?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 64K ratings, while Zachry Connect averages 3.5 from 4 ratings.

### Do Securus Mobile or Zachry Connect have ads?

Neither Securus Mobile nor Zachry Connect shows ads.

### Which is updated more often, Securus Mobile or Zachry Connect?

Securus Mobile ships an update every 6 weeks, and Zachry Connect fortnightly. Most recently, Securus Mobile was updated on October 29, 2026 and Zachry Connect on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*