# Securus Mobile vs ICS Mobile

The clearest difference is rating: Securus Mobile at 4.6 against ICS Mobile's 1.4. Securus Mobile also leads on ratings volume (50K vs 1.2K) and review sentiment (12% vs 4%). ICS Mobile's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.4 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 1.4. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 1.2K, so its average is the more settled of the two. Written reviews point the same way: 12% of Securus Mobile's written reviews are positive against 4% of ICS Mobile's.

Securus Mobile ships an update every 5 weeks, ICS Mobile every 3 weeks. The most recent releases landed on September 25, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Securus Mobile | ICS Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [1.4 (1.2K ratings)](https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews) |
| Number of ratings | **50K** | 1.2K |
| Positive reviews | **12.4% of reviews** | 3.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#41** | #153 |
| Size | 101 MB | 42 MB |
| Requires iOS | 16.6 | **12.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Inmate Calling Solutions LLC](https://appshunter.io/developer/1475972981) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #41 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### ICS Mobile

[App page](https://appshunter.io/ios/app/ics-mobile/id1475972982)

**Currently charting:** #153 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.

**Highlights:** Remote video visits, Visit from home, Maintain family bonds, Share special moments, WiFi/cellular data compatible

**In-app purchases:** none

**What reviewers like**

- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb

**What reviewers complain about**

- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality

**Reported bugs**

- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly

**Requested features**

- Update the app
- Improve customer service
- Provide refunds for failed visits


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is ICS Mobile free?

ICS Mobile is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or ICS Mobile?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while ICS Mobile averages 1.4 from 1.2K ratings.

### Do Securus Mobile or ICS Mobile have ads?

Neither Securus Mobile nor ICS Mobile shows ads.

### Which is updated more often, Securus Mobile or ICS Mobile?

Securus Mobile ships an update every 5 weeks, and ICS Mobile every 3 weeks. Most recently, Securus Mobile was updated on September 25, 2026 and ICS Mobile on September 23, 2026.

### Which is more popular, Securus Mobile or ICS Mobile?

Securus Mobile currently peaks at #41 in the App Store charts, and ICS Mobile at #153. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*